Customer Care Manager

CURRICULAM VITAE

VED PRAKASH

**, *** *** ***** ********* Pul

Prahlad pur Pin-110044

Mob.No.874-***-****,999*******

adljn2@r.postjobfree.com

Carrier Objective

To work in challenging environment, where I am confident of creating a nice environment for myself through high quality performance, honesty, hard work and innovation.

Educational Qualification

10thFrom U.P Board Allahabad .

12th From U.P Board Allahabad .

B.Com From DR.BRA University Agra.

Computer Knowledge

Operating System : Windows7, Vista, XP,

Software : Working knowledge of MS Office (Word, Excel)

Working Experience :-

Worked as Office/Mail Boy with M/s Lotus Greens Developers Pvt. Ltd.(M/s white house facility Pvt. Ltd.)

(April’2014 onwards)

- Maintaining stationary stocks/allocation to various departments.

- Handling inbound/outbound dispatches of companies with keeping records of the same.

- Oversea billing and reconciliation of various venders before issuing of payments.

- Assist seniors with their overloaded work.

Worked as CCE(Customer Care Executive) with M/s Kalika Communication (M/s. Idea Cellular Ltd,)

(from June’2013 – March’2014)

- Assisting walk-in customer/helping their general quires at desk.

- Issued collection receipt to various walk-in customers.

- Informing walk-in customer about company various plans/scheme/launches.

-Responsible for Generating and Analysing Monthly Reports .

Worked As SALES Promoters in Popko Private ltd.(Gaziabad)With Big Bazar EDM,Shipra GIP& Aditya Mall.

(from April’ 2012 -- November ’2012)

-Updating Dealers About the change in product price and new product launch.

-Responsible for Generating and Analysing Monthly Reports .

-Meeting The customer’s And convincing him to buy the Product.

-Proper Display Your Product And given the information of customers.

Worked in HDFC Bank As a Field +Marketing.(From july 2011-Feb2012)

JobProfile Includes:-

-Reporting to Relationship Manager Relating to query for Personal Loan Of Credit card.

-Handling Field Executives for their Day to Day Working like Where to reach And what

To do with That.

-Look After the Direct other Companies Bank loan and other KNP,s & mostly connected

With them for Direct Personal Loans and Credit card as well.

Personal Details

Date of Birth : 15-09-1986

Father’s Name : Mr.Prahlad

Sex : Male

Nationality : Indian

Marital Status : Married

Language Known : Hindi & English.

Hobbies : Internet Surfing, Chatting

Permanent Adders : 26 Ngaichpara/khakrowan

Atrauli Aligarh -202280

Date:-

Place:- (VEDPRAKASH)

Contact this candidate