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School Customer Service

Location:
Noida, Uttar Pradesh, India
Posted:
April 09, 2021

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Resume:

FROZAN BIGZADA

I-****, IITL EXPRESSPARK VIEW-*, NIMBUS-2, CHI-V

GREATER NOIDA (U.P.)-201310

+91-958*******

adljkm@r.postjobfree.com

Academic Background:

Degree College/School University/Board Year of Passing % or Grade Post-Graduation

(MBA in HR/IB)

Galgotias University,

Greater Noida

Galgotias University,

Greater Noida

2021 7.48 CGPA

till now.

Graduation

(Bachelor of Education

Faculty/English

Literature)

Balkh University,

Balkh, Afghanistan.

Balkh University,

Balkh, Afghanistan.

2015 78%

Secondary School

Hashem Barat High

School, Balkh

Province

Hashem Barat High

School, Balkh Province

2012 80.93%

High School Hashem Barat High

School, Balkh

Province

Hashem Barat High

School, Balkh Province

2010 83.4%

Work Experience:

• Worked as a Customer Service Officer in Ghazanafar Tower, Afghanistan from June 2016 to September 2018.

Key Responsibilities:

-Communicating with customers and Grievance & Complaint handling.

-Taking Orders from customers.

-Making Contracts with new customers.

-Recording and maintenance of accounts & documents.

• Worked as Trainer and Supervisor in Pakiza Company, Afghanistan from July 2015 to May 2016.

Key Responsibilities:

-Training women for a healthy environment.

-Helping them in buying dairy products like milk, yogurt, cream, etc.

-Giving direction to dairies for keeping milk products clean & hygienic.

-Reporting to the Head Office.

Area of Expertise/Technical Competencies:

● Certified in MS Office by CNC Club.

● Trained in Computer Networking.

● Working knowledge of Operating Systems Like Windows & MacOS. Personal Competencies:

● Organized, Punctual, Adaptable, Quick Learner.

Seminars/Certifications:

● Attended a SEMINAR organised on “BUDGET-2020” by Galgotias University in 2020.

● Attended a WEBINAR on “HR Analytics” by Galgotias University in 2020.

● Attended a Workshop by United Stated Agency for International Development (USAID) in 2012, in Balkh Afghanistan.

Achievements:

● Participated in the National Debate Championship in 2015, in Afghanistan.

● Winner of Inter-School Debate Competition held in 2011, in Afghanistan. Co- Curricular Activities:

• Participated in School level Essay writing competition in 2011.

● Won School level Gymnastics Competition in 2007 & 2009.

(FROZAN BIGZADA)



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