Marshall Ryan

P.O. Box **** * Orangevale, CA ****2

Cell 916-***-****

adljf8@r.postjobfree.com

Objective: To acquire a management position in the field of Construction & Customer Service.

Strengths

Creative, Innovative, & Analytical Excellent Public Speaking Abilities

Effective Communication Skills Proficient in Microsoft Office Applications

Excellent Interpersonal Skills Solid Integrity & Work Ethic

Experience

2013 – 2014 VITA/TCE Tax Preparer American River College. Sacramento, CA

2014 Bookkeeper & Tax Preparer M & M Bookkeeping. Carmichael, CA 20114 – 2016 Tax Consultant & Tax Preparer Jackson Hewitt Corporate. Sacramento, CA Accurate tax preparation for all types of tax situations. Review for accuracy & completeness.

2007 – 2015 Construction Consultant Construction Consultants Company. Sacramento, CA

Provide clients in property purchase options with professional inspections, repair/code violation and cost

evaluations. Provide Contract reviews, trades management, tax liability, and post work Final inspections.

2007 Regional Project Superintendent El Dorado Restoration. Diamond Springs, CA

Manage, schedule manpower, and supply needed materials for 30+ separate disaster related projects running simultaneously. Adhere to budget/time schedules. Responsible for all trades selection, conflict resolutions, documentation, Final inspections, conflict resolutions, and collections payments on contracts.

2019 – 2020 Customer Care Manager KB Home. Santa Rosa, CA

2005 – 2007 Senior Warranty Manager Reynan & Bardis. Home Builders. Sacramento, CA

2003 – 2005/2016 - 2018 Customer Care Manager. Lennar Homes. Roseville, CA Schedule and inspect all warranty repairs in multiple communities (550+ homes). Responsible for customer service trade management, contract/Codes adherence, documentation, and dispute resolutions.

1974 – 1996 Business Owner Marshall Ryan Co. Contractor. Portland, OR

Managed a Paint/Repair Contracting business. Directly responsible for all estimates/contracts, customer service, dispute resolutions, personnel & payroll decisions, and collections. All tax records & submissions.

Professional Experience

Accounting

Completed all Company financial records including Accounts Payable/Receivable. Submitted all Taxes.

Management/Business Owner

Developed all Estimates/Contracts and made all presentations. Managed all work and inspections. Made all collections/.

Customer Service/Public Relations

Knowledge of multiple tax programs. *Extensive collections/ conflict resolutions experience.

Education

1977—1990. Mt. Hood Community College. Gresham, OR. ** Cert: Civil Engineering. AGS: Gen. Studies

2009 – Present. American River College. Sacramento, CA. ** Cert: Business. **Cert: Homeland Security

Associations & Organizations

2012-2016 American River College. Held offices of Director of Operations, Treasurer, Vice President, and Accounting Society President. College credits complete: 244. CalCPA Scholarship recipient.

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