TRUCRETIA STARKS

*** ****** ******, ******, ** **062 C: 504-***-**** adljck@r.postjobfree.com

Summary

Talented Human Resource Professional with 20+ years of progressive HR experience. 4 years of industrial and 12 years of Professional Sales. Communicates well with board members as well as upper management and their leadership teams to develop and execute the HR strategies and activities that fostered growth, innovation, and organizational effectiveness. Analyze priorities and translated them into an HR agenda and goals that supported the business. Assesses human capital needs in areas such as talent management, employee relations, compensation, career and leadership development and determined the appropriate solutions.

Skills

Leadership Skills Consultation Compliance (FSLA, ADA, EEO, I-9, FMLA, Employee Relations

Worker Compensation, COBRA, etc.) Excellent Communication Skills

Critical Evaluation Training and Development

Safety Ethical Practice

Relationship Management HRIS/Payroll/Microsoft

Business Acumen

Experience

Robert Half @ Clerk of Civil District Court

02/2021 to current

HR Manager

*FMLA *Employee Relations * Onboarding *Assisting to streamline and implement new HR processes. * Creating varies tracking reports and spreadsheets. * Reviewing, and analyzing current HR data to help align business needs.

PosiGen of New Orleans

3/2020 to 2/2021

Interim HR Director/Senior HR Generalist

*Served as strategic adviser on all departmental restructuring, workforce planning and business realignments. *Provided individual leadership coaching to senior leaders and management. *Attended executive meetings to develop annual HR plans to address business needs. Assessed and advocated for several group wide training programs throughout each region of the company based upon leadership feedback. *Updated recruitment processes, encompassing sourcing, screening, interviewing, selection, and onboarding. *Spearheaded the annual employee performance appraisal process. *Implemented new payroll procedures to streamline the entire payroll process. *Created culture of fairness and mutual respect with labor representatives while upholding company standards. Integrated customer-centered management into Human Resources training programs. *Directly managed and assist to develop 2 HR Generalist, 3 Recruiters, HR Administrator, and 2 Payroll employees. * Empowered Human Resources culture centered on responsiveness, responsibility, and inclusion. *Provide consulting and coaching to business leaders including best practices, common methodologies, available tools, etc. regarding human resource issues in the areas of organizational design, talent management and compensation. *Reworked new-hire orientation program to include HR information and company resources. *Assist to revise Handbook, SOP, and other varies HR aspects of the business.

Human Resource-Compliance Manager

02/2018 to 03/2020 Avery Partner @ BrandSafway, Laplace, LA

*Ensured on-time delivery of products, training programs including calendar management and accountability measures. *Oversee new hire and offboarding paperwork, i.e. Form I-9’s completion and verification, W4 completion, Offer Letters, Bonus Letters, Dispute Resolutions, Non-competes, Vehicle Allowance paperwork, Separation Agreements, etc. *implemented management and compliance training. *Managed and communicated corporate-wide benefits upgrade, expanding benefits and providers while reducing costs. Prepared and maintained employee files. *Prepare and distribute service awards. *Advised and implement with new merit process. *Provide day-today HR Support to the Corporate employees in North America as well as the employees. *Implement, measure, and complete HR projects/initiatives. * Analyze varies HR data to distinguish business needs. Prepares various spreadsheets and reports. *Assists HR team with performance management process, salary planning process and preparation of job descriptions as needed. *Utilize HRIS and ADP systems.

Human Resource- Associate Support and Development Supervisor

08/2006 to 12/2017 The Home Depot, Kenner, LA

*Explain human resources policies and procedures to all employees. *Respond to employee questions during the entrance and exit interview processes. *Facilitate year-end talent reviews and articulate team strengths also recognizing and building up on opportunities. Followed up with individual progress and development. *Select and interview candidates for all available positions. *Assisted associates with creating development plans for advancement. *Create job pools targeting specific talent in accordance with job descriptions. *Acting liaison between staff and management team. *Assess employee performance and held employees accountable. *Work with associates on 401(k), FMLA, workers compensation claims, and benefits. *Offer consistent payroll assistance and accurate record keeping PTO and vacations. *Draft department-specific employee announcements. *Organized and reviewed employee schedules, department phone lists and business cards. *Ordered and tracked store supplies through ARIBA. *Issued, filed, tracked and/or mailed new employee packages and information sheets ex. WOTC, direct deposit, Standards of Performance, etc. *Organized and assisted with Road Shows, associate meetings and new product knowledge information. *A member of the (VOA) Voice of the Associates Committee designed for conflict resolution and identifying specific associate concerns about the workplace. Established events and protocols that help to improve employee morale and motive associate productivity. *A member of the Employee Committee designed for associate recognition and appreciation, which foster a positive work environment.

Human Resource Coordinator

01/2004 to 07/2006 Lowes Home Improvement, Harvey, LA

*Directed personnel, training and labor relation activities. *Advised managers on organizational activities and meetings. *Responsible for administering, tracking and/or delivering new hire paperwork. *Conducted new hire orientations to foster positive attitude toward organizational objectives. *Organized and tracked new hire and ongoing training. *Served as liaison between management and employees by handling questions, interpreting and administering appropriate paperwork, and helping to resolve work-related problems to foster positive work environment.

*Help to review, funnel and schedule prospective new hires.

Office Manager

04/1998 to 12/2003 Alpha Superior Home Health Agency, Gretna LA

*Initiated the hiring process for caregivers; including processing applications, background screening, interviewing, credentials, and reference validation. *Oriented caregivers and maintained caregiver files in accordance with policies, procedures and compliances. *Recorded employee information, such as personnel data, compensation, benefits, tax data, attendance, performance reviews, evaluations, and termination info. *Entered, maintained, and corrected client, employee, payroll, billing and related accounting data into the computer. *Reviewed and corrected employee's client reporting and reference sheets to be accurately encoded and filed for legal and billing purposes. *Visited prospective clients after referrals are made to acclimate to new services that would be rendered. *Scheduled shifts by matching caregiver qualifications and availability to clients' needs. *Supervised any caregiver complaints and followed up with resolutions. *Maintained office supplies and outside contractors. *Answered incoming calls, faxes and emails in a timely manner. *Used and repaired all office machinery.

Education and Training

Certification: Human Resources: Delgado Community College, New Orleans, LA

Bachelor of Arts: Human Relations: Dillard University, New Orleans, LA

(Currently enrolled to receive SPHR-SCP, expected completion June 2021)

References Upon Request

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