CURRICULUAM VITAE

SUNAINA ARORA

***, *** ***, ******** ****,

Plot No 44, Sector 2, Ulwe,

Navi Mumbai:-410206

Ph# 995-***-****

Email: adljch@r.postjobfree.com

Career Objective

To work in an environment conducive for the optimum realization of my potential and to grow with and within the organization through result oriented hard work.

Educational Qualification

Pursed graduation in Tourism from IGNOU.

Higher Secondary Certification studies from Government SCHOOL, New Delhi.

Matriculation Certification studies from Government SCHOOL, New Delhi.

Additional Qualification

Diploma in Airlines Travel Agent Personnel Course from Y.M.C.A, Connaught Place, New Delhi.

Computer course in Galileo (CRS) from Kuoni Travels India Pvt. Ltd. Connaught Place, New Delhi.

Professional Experience

Have worked in AMIT AIR TAVELS AND TOURS From Apr 2009 till Jun 2009.

Handled Domestic Ticket Via Online Portal.

Done Basic Domestic Ticketing.

Have worked in SOTC CORPORATE TOURS as an EXECUTIVE OPERATIONS From Jun 2009 to July 2011 in Delhi Branch

Handled MICE Corporate Groups like LIC, ICICI Bank, Max Newyork Life Insurance under Seniors Supervision.

Have worked in R S Travel and Tours from Aug 2013 till Mar 2014.

Handled International & Domestic Tour Packages on FIT Basis.

Done Domestic Ticketing Via Online Portals.

Have worked in Nishta travels from 15 June till 30th October 2014

Handled Domestic Tour Packages on FIT Basis.

Have worked in Kamra Travels & Holidays Pvt. Ltd from 1st November till 30th July 2015.

Handled International & Domestic Packages FIT Basis.

Lead Generation Passenger.

Have worked in Shree Harshil Tours & Travels Mumbai since 12th Aug. 2015.

Handled International & Domestic Tour Packages on FIT Basis.

Coordinated with suppliers.

Attained various Road Shows for product knowledge.

Have worked in SOTC TRAVEL LIMITED From Jan 2018 till May 2020 as an EXECUTIVE OPERATION

Handled MICE Groups individually for corporate like Kotak,Zydus,Bajaj Finserve,Bajaj Allianz,Bajaj Electricals, Pidilite, Prudents, Berger Paints, Raymond, SBI, Eureka Forbes, Savex Etc.

Groups ranging from 300 to 1500 passengers.

Also flown with passenger as a Tour Manager Country like Thailand, Dubai,Shenzhen, Russia Etc.

Handle individual & Group VISA's for countries like Dubai, Thailand, Singapore, European Countries, Almaty, Turkey Etc.

Also handled VIP Clients.

Visited Road shows for product Knowledge and Suppliers Meetings.

Coordinating with the supplier's once the file get handed over by the contracting person.

Coordinating with each passenger's prior departure for travel documents related via call and e-mails.

On-tour Requirements Coordinating with tour operator's.

Maintaining Proper Excel Sheet which contain all the details of each passenger as per travel ticketing and Hotel rooming and Insurances related.

Maintaining Before &After departure final excel sheet for billing purposes.

Coordinating with airline teams for any passenger ticket reissuance or cancellation or for any refund related and same with the Hotel as well.

Language Profile

Good Communication skills in English, Hindi.

CRS Software’s preference

GALILEO AND AMADEUS

Key Skills and Achievements:

1.Logical and Analytical approach to solving problems

2.Ability to grasp and learn new things quickly

3.Highly organized with the ability to manage multiple tasks to meet the deadlines.

Personal Profile

Date of Birth : 12th July 1990

Nationality : Indian

Marital Status : Married

Personality Traits : Willing to convince and take up growth oriented

Programme capable of quick learning

Hobbies : Listening music

Languages Known : English & Hindi

Date :

Place :

Signature

(Sunaina Arora)

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