Manager Food Service
Resume:
JOSE LUIS REATEGUI
Stafford Va **554
****************@*****.***
PHONE.571-***-****
Objective: Seek the Position of Assistant catering Manager
SUMMARY: Immensely talented Banquet Supervisor with huge background in planning and coordinating the daily needs for setup, execution, and breakdown of banquet functions.
Summary of Qualifications
●More than twenty years experience.
●Immense ability to read and follow Banquet Event Orders and floor diagrams, and set
up rooms accordingly.
●Exceptional customer service skills.
●Deep knowledge of relevant health and safety regulations and procedures.
●Uncommon ability to interpret and apply safety rules, operating, maintenance, and procedural manuals.
●Strong supervisory and interpersonal skills.
●Remarkable ability to communicate effectively in both written and oral format.
●Computer skills (Excel, Word).
●Uncommon ability to work flexible schedule as large events may dictate.
●Strong knowledge and ability to speak Spanish fluently, together with English.
●Positive and winning attitude.
●Excellent communication and writing skills.
●Proficient with computer literate such as Microsoft Word, Microsoft Excel, Access, Power point and Internet.
●Excellent creativity in designing events.
●Able to carry out sales and marketing plans to improve profits.
Professional Experience
FDIC at Aramark, Arlington, VA 1996 - Present
Banquet Supervisor
●Responsible for soliciting banquet business and ensuring customer satisfaction with all functions booked.
●Coordinate and supervise the execution of all banquet functions to ensure clients' specifications are adhered to and that the function runs smoothly and efficiently.
●Perform all position in banquet operations in order to supervise, direct, and train all banquet personnel. Offered dining service for patrons at this fashionable, excellent dining restaurant, which conventionally served 4 - courses/meal.
●Helped in menu development. Commended for ability to resolve problems and enhance satisfaction
●Skilled at planning,coordinating,training and monitoring programs
●Posses many traits of an effective communicator
Ridgewells Catering, VA 1982-2002
Banquet Server
●Manually set-up and broke-down all meeting rooms and food functions in accordance with catering manager. Verify patrons' identification to make sure that they meet min age needs for use of alcoholic beverages.
●Confirm with customers to make sure that they are enjoying food and take action to correct any troubles.
●Attend customers to their tables.
●Explain neatly how different menu items are made, describing the cooking methods and ingredients.
●Tell customers of daily special items. (continental breakfasts, breaks, served and buffet lunches, dinners and receptions) to ensure guest satisfaction.
●Travel to different places
U.S Open Tournament Golf (Chicago, Long Island, New Jersey)
U.S.Women’s Open
●Communicates and followed instructions from Managers and Supervisors.
●Maintained and refreshed all function rooms as needed.
●Maintained cleanliness of Pre-Function Banquet areas.
●Served multiple roles during a scheduled shift which required changing uniforms from houseman to server as needed.
White House
1600 Pennsylvania Ave NW Washington, DC 205**-****-****
●Comply with attendance rules and be available to work on a regular basis.
●Check server and house person Banquet Event Orders to ensure that all information is accurate.
●Check room set-up to see that Banquet Event Orders directions are completely followed. Ensure that all public areas are neat and clean.
●Make contact with group representatives. Explain how to make contact if needed throughout function.
●Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
●Recap all banquet checks at end of each day and turn in to Night Audit.
●Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.
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US Department of State
●Proactively solicit for new business, qualify and respond to leads of few room nights and more in all market segments.
●Manage all aspects of account.
● Plan and implement all events for the department.
●Supervise, train, and direct service staff. Serve as clients' primary contact in planning catered events, including developing menus, transportation service, room decoration, procuring of rentals, and staffing.
●Ensure that security, safety, and health standards are being adhered to.
CANTEEN CORP 1991-1993
Banquet Supervisor
●Helped in menu development.
●Assists the banquet manager in overseeing banquet staff and coordinating banquet function. And also stays in contact with the host (on-site contact) throughout the event to ensure the highest guest satisfaction possible.
●Supervise banquet staff.
●Conduct shift meetings.
● Responsible for overall execution of event.
● Assists in conducting training of banquet staff in proper set up, serving and clean up procedures.
● Assist in scheduling and assigning duties to banquet staff.
●Use the event order sheet as a contract.
● Use the event order sheet as a checklist on the day of the event prior to the arrival of the event contact.
●Enforced all company and banquet policies.
EDUCATION
High School LIMA –PERU 1971
Saint Martin LIMA-PERU 1973-1978
Hospitality Management
Northern Virginia Community College 2002-2004
Food Service Management.
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