Diane Howard

* *********, **** ***** *****, Florida

772-***-**** adlj87@r.postjobfree.com 772-***-****

Summary

Administrative assistant with over eighteen years’ experience in medical billing, customer service, accounts receivable, data input of Medical Superbills.

Skills

●Detail Oriented

●Medical Billing/Coding

●Microsoft Office 2010: Word, Outlook, Access, Excel, PowerPoint

●Problem Solving

●Cash Handling

●Research

Filing and Records Management

Education

Indian River State College, April, 2015

1050 Clock-Hour Medical Specialist Certificate

Highlight of Qualifications

Customer Service

●Answered members over phone on their Medicare Advantage plans

●Informed member about other plans for decisions to change plan if necessary

●Registered and Scheduled appointments electronically and manually

●Pulled and prepared medical charts for new and existing patients

●Assisted patients with their balances, checking their eligibility and resubmittals as necessary

Accounts Receivable/Payable

●Account receivable for permits, licenses and wells for cash and credit cards

●Explained their insurance payments/denials on their claims, request for rebilling when necessary

●Verified insurances for payments and/or treatment

Administration Assistant/Clerical

●Input and prepared pool permits for mailing

●Updated in state database on permits, licenses, and wells

●Created and updated spreadsheets of deliveries- weekly and monthly reports

Medical Billing/Coding

●Electronically and paper billed of insurances, and monthly billing of patients

●Posted all insurance and client payments to their files

●Data input of medical visits for Medicaid, Medicare, HMO and clients

Work Experience

Liberator Medical Supply

A/R Customer Service Representative - December 2015 – May 2016

Department of Health/St. Lucie Co. Health Department May 2014 – July 2014

Staff Assistant

Convey Health Solutions July 2013 – May 2014

Customer Service Representative

Liberty Medical Supply July 2012 – September 2012

Temp Position- Billing Assistant

Department of Health/Martin Co. Health Department January 1993 – September 2011

Clerk Typist Specialist/ then Fiscal Assistant I

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