WALTER

GARCIA

adlj7l@r.postjobfree.com

949-***-****

HTTP://LINKEDIN.COM/IN/WA

LTER-GARCIA-09887B50

OBJECTIVE

To obtain a position as a

Emergency Management Specialist

where I can utilize my skills and

experience while enhancing the

organization’s productivity and

reputation.

SKILLS

• More than 20 years of

management experience

in Public Service, EMS

EXPERIENCE

Chief Operations Officer

Community Healthcare Services of Nevada

December 2019 – Present

Founder of Community Healthcare Services of Nevada, a technology- based organization that provides telemedicine based medical services. I oversee the daily operations of the company, including IT, marketing and sales. Work closely with the Chief Executive Officer and Chief Financial Officer on all matters related to the business. Develop and implement strategies, procedures and business plans needed to enhance company growth. Work with the executive team to set company performance goals. Cultivate and provide opportunities for Company’s growth through relationships with both private and government agencies.

Emergency Medical Services Consultant

Partnership Healthcare Partners

October 2017 – Present

As a consultant to public and private emergency medical service providers, I have provided services in developing High Performance EMS (HPEMS) System Design Engineering, Temporal and Geospatial Demand Analysis, Peak-load Staffing Modeling and Scheduling System Status Management (SSM) Theory, Education and Best Practice Implementation, Deployment Plan Design, System Performance Improvement Through Analytics and Benchmarking, EMS RFP Pro Forma Modeling and Design for Both Procurers and Respondents Response Time Improvement Analysis and Best Practice Strategies for Improvement Financial Improvement Analysis and Best Practice Strategies for Improvement, Billing and Collections Process Improvement and Accreditation GAP Analysis and Structuring for third party accreditation.

2

and Transportation

Industry

• Bachelors of Science in

Chemistry

• Licensed paramedic

• Managed large teams of

100+ employees

• Proven success in

program development,

contract negotiations,

compliance and team

building

• Bilingual in Spanish

Network Representative and Liaison

Medical Transport Management

April 2016 – October 2017

I managed the non-emergency medical transportation contracts for the State of California - Kaiser Permanente, and the Northern California contract with Partners Health Group. I negotiated contracts with vendors and monitored vendor performance standards. I also oversaw a network of more than 100 vendors/agencies including ambulances, public transit agencies, para/stretcher companies, cab companies, and community drivers.

Quality Improvement Manager

Lynch EMS

2015 – 2016

As the Quality Improvement Manager, I planned, organized, coordinated and implemented the emergency medical services

(EMS) program within the organization; provided expertise in program elements for the organization. I Recommend and assist in the implementation of goals and objectives; establish schedules and methods for the accomplishment of EMS program activities; develop and implement policies and procedures. Develop and implement a comprehensive EMS program by compiling, evaluating and determining standards and protocols for various levels of pre-hospital medical care. Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities. Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for program materials and equipment; monitor and control expenditures. Coordinate and oversee the department's Controlled Substance Program including, the security of controlled substances, reporting to regulatory agencies, and required documentation. Research, compile and prepare reports and documentation on program activities; analyze program and develop corrective action, maintain records of findings and corrective actions; prepare periodic status reports. Review EMS patient care reports and provide feedback to paramedics; provide medical oversight of pre-hospital medical care 3

provided by paramedics to ensure compliance with accepted clinical standards.

Director of Operations

Medix Ambulance

1996 – 2015

I was responsible for the overall daily operation of the company’s staffing and training requirements that fell under regulation by the County of Orange EMS system, and for the procurement of city, county and private emergency and non-emergency contracts. I oversaw a fleet of 23 ambulances in the Emergency Medical Field as well as more than 120 emergency personnel. In addition to managing all operations, I directly supervised the Department Directors of Billing, Fleet Maintenance, Contracting, Operations, and PR/Marketing.

EDUCATION

PARAMEDIC PROGRAM

2000

Crafton Hills College

Yucaipa, California

BACHELOR OF SCIENCE

CHEMISTRY

1989

University of California – Los Angeles

Los Angeles, California

GPA 3.34

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