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Employee Relations Manager

Location:
Boynton Beach, FL
Salary:
90,000
Posted:
April 09, 2021

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Resume:

PAULA REISING (McCULLOUGH)

912-***-**** • adlj6x@r.postjobfree.com

Professional Highlights

Strategic Human Resources Management with over 20 years of Human Resources experience.

Master of Science in Leadership and Organizational Development and Change.

Certified PHR and SHRM-CP.

HR experience in manufacturing, logistics, distribution, financial services, call center, IT, consumer products, education and healthcare industries.

Exceptional business partner, excelling at developing and implementing HR processes to support operational and financial goals.

Key Strengths

Development and implementation of compensation, benefits, payroll (ADP, Wurk, PeopleSoft) and compliance programs

Restructures, succession planning and workforce planning

Organization development and change leadership in high growth companies, start ups, mergers and acquisitions

Creating partnerships across multiple departments, divisions and locations

Comprehensive workforce development strategies

Strong knowledge of ACA, FMLA, HIPAA, EEOC, DOL, ERISA, FLSA

Work History

Employee relations: disciplinary matters; disputes and investigations; occupational health and safety

Development and implementation of new hire training and management training programs

Performance management, employee engagement, incentive programs

Implementation of consistent HR policies in high growth companies, mergers and acquisitions

Championing cultural diversity and inclusion programs

Director of Human Resources, 05/2019 to Current

TerrAscend Corporation – Boca Raton, Florida

Developed Human Resources department from the ground level up.

Restructured organization, resulting in $2.2M cost savings in 2020.

Streamlined HR efficiencies by designing new hire orientation process, on-boarding program and training programs.

Developed performance incentive program to establish and benchmark key performance indicators and reward high performers.

Developed new hire and management training programs to promote company culture and improve financial results.

Developed recruitment and selection strategy during high growth period (166% growth year over year).

Created employee benefit programs from the ground level up (401k, health, dental, vision, life insurance, paid time off).

Developed and implemented employee engagement survey, core values and mission statement, town hall meetings, and

quarterly and annual management planning meetings.

Sourced and implemented HRIS, applicant tracking system, payroll system and performance management platform.

Developed handbook and policies compliant with multiple state laws, including complex California and New York employment

laws.

University Director, 09/2012 to 09/2018

South University – Savannah, GA

Responsible for oversight of 12 campus locations and Online division (22 employees) of South University's employment services department.

Developed training materials to meet regulatory compliance standards during high profile for profit education lawsuit.

Managed workforce recruiting strategy, training and development and performance management.

Human Resources Generalist, 02/2010 to 09/2012

South University – Savannah, GA

HR consultant for 13 campuses and corporate headquarters, including academics, admissions, registration, institutional development, public relations and marketing.

Awarded annual HR Excellence award by parent company in 2011.

Executed the daily operations of HR, including performance management and corrective action, benefits administration, hiring, terminations and employee relations issues.

Conducted multiple employment investigations regarding harassment, discrimination and claims of unfair labor practices.

Senior Sales and Recruitment Manager, 04/2008 to 02/2010

CDI Corporation – Savannah, GA

Responsible for sales, management, and HR functions for engineering and IT division. Geographical territory included NC, SC, GA and N. Florida.

Top clients included ABB, Force Protection, Avery Dennison, Newell Rubbermaid, Scientific Games.

Senior Executive Recruiter, 01/2007 to 04/2008

The River Group – Bluffton, SC

Launched wireless technology division in high growth market during US technology boom.

Acted as major recruiting arm for Fortune 500 companies in the Wireless Telecommunications industry.

Area Vice-President, 03/2003 to 01/2007

Randstad Inhouse Services – Savannah, GA

Responsible for management and HR functions of commercial staffing division in a four-state region.

Managed 22 direct reports; 2000 indirect reports; responsible for $21 million P&L.

Responsible for each recruiting team's performance through fill rate, turnover, attendance, administrative compliance and safety record.

Managed all aspects of human resources management for contingent workforce. Clients included Bose Corporation, Hanes, Home Depot Distribution, John Deere, Coach, Colonial Insurance, Vanguard Financial, Atrium Windows and Vac-Con.

Increased Attendance at Florida manufacturing client from 84% to 95%.

Reduced Turnover at Georgia manufacturing client to 3% from 12%; Increase fill rate to 100%.

Increased retention at SC manufacturing client by 119%.

Improved I-9 Compliance, increased audit scores and employee and client satisfaction survey scores at all locations.

Market Manager, 03/2002 to 03/2003

Randstad North America – Savannah, GA

Manager for large commercial staffing accounts in the South Carolina/Georgia region.

Responsible for eight human resource teams; 12 direct reports.

National Learning Manager, 08/2000 to 03/2002

Randstad North America – Savannah, GA

Developed new training programs and curriculum for the National Learning Center (Forbes Top 10 Training Organizations in the US).

Trained all new internal employees during high-growth acquisition.

Served as performance consultant for 120 executive employees.

Regional Business Development Manager, 01/1999 to 08/2000

Randstad North America – Savannah, GA

Responsible for selling and managing $2 million plus accounts across region, with responsibility for 5 Business

Development Managers.

Branch Manager, 01/1998 to 01/1999

Randstad North America – Savannah, GA

Managed branch employees of three branches (18 direct reports).

Responsible for hiring, training and managing 12 Staffing Managers and 200 contingent workers, as well as managing profitability of 5 business units.

Education

Master of Science: Leadership and Organizational Development, 2016

South University

Summa Cum Laude

Strategic Human Resource Management Certificate: 2010

Georgia Southern University - Statesboro, GA

Bachelor of Arts: Communications High Point University – High Point, NC Cum Laude

Certifications

Society for Human Resource Management (SHRM-CP) certification

Professional Human Resource (PHR) Certification

Affiliations

Member National SHRM Chapter



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