Curriculum Vitae

Charlene Catherine Berg

PROFILE

I have experience in management, marketing, administration and implementations. I have strong communication skills with the aptitude to liaise with people on all levels. I am an individual with a strong sense of responsibility including the ability to work on my own or as part of a team. I consider myself to be practical with a resourceful nature and have a good approach to problem solving. Other strengths include being highly organized and this, coupled with my friendly yet professional telephone manner, has allowed me to confidently apply myself to any opportunity that comes my way. I am honest and reliable; I have children to support. Disability: Partial hearing of 3% left in one ear. That does not interfere with my performance, it is a case of ‘if I hear you or not?’ Tap me on the shoulder please (or throw something soft at me, lol) I am interested in a career opportunity that offers me long-term stability and security, to which I can return my commitment and dedication at the highest level.

WORK EXPERIENCE

April 2018 - September 2020

One Stop Sport & Entertainment (Sister Companies: Seaview Villa (Port Edward), CDNS Family Trust & Top End Rugby House) - Morningside

One Stop Sports and Entertainment is a sports hospitality company selling tickets to events based in Durban such as Top Gear, Durban July, Cricket, Soccer & Rugby. CDNS Trust is a Trust which owns various properties and manages the properties used for accommodation for boys playing for the Sharks Academy. Sea View Villa runs the holiday accommodation in Port Edward.

• Admin, Accounts, PA, Event coordinator, Event Hostess.

• All Microsoft packages, Pastel Payroll, Pastel Accounting & GAAP.

• Debtors & Creditors Control for all 4 entities.

• Balancing of the cash book and all other accounts up to T/B for all 4 entities.

• Assisting in Vat for 2 of the entities on SARS e-filing.

• Assisting in handling the payroll and the SARS EMP 201 and EMP 501 submissions for 2 of the entities on SARS Easy File

• Developing spreadsheets to assess profit and sales figures and in turn report this to higher management for all 4 companies.

• Control of all 4 members’ personal accounts and affairs such as insurance, rentals & school fees.

• Co-ordinating meetings and appointments for all 4 members personally as well as for the business for all companies.

• Marketing and advertising for sporting events for One Stop Sport as well as holiday accommodation.

• Co-ordinating suppliers, staff, advertising, ordering, design and handling projects from start to finish for each event from Durban July to Rugby, and any other events held in Durban.

• Dealing with parents and accommodation bookings for boys attending the Sharks Academy.

• Handling of lease agreements for the rugby accommodation.

• Being responsible, and on standby, for day to day issues or running of the boys accommodation.

• Assisting and finalizing all legal documentation and agreements eg: stadium and business.

• Developing and maintaining strong relationships with customers.

• Exceptional customer attention and service at all times. January 2016 - March 2018

Barcode Label Technologies, Durban North

• Switchboard, Reception, Office Assistant (To Sales Lady and Management)

• (Telephonic skills very good - Face of the company)

• All Microsoft packages & Pastel

• Creating Quotations, Job cards, Invoicing, Statements

• Debtors and Creditors (Not the financial side of payments and cross referencing on pastel)

• Customer liaison

• Partial assistance with petty cash.

• Purchasing & Receiving (except paper orders received downstairs) of stock in Debtors and Creditors

• Filing of all correspondence

• All typing correspondence

• Office hours for me - 8am to 2pm

December 2013 - June 2014

Diabetes SA - Durban

• Independent Fundraising Contractor - NPO

• Searched for Individuals /Companies who would help assist Diabetes SA Financially

• Ways of raising funds: Hampers - Annual Raffles -Social Media Hamper Prices - Social Events

• I was responsible for DSA Durban members making sure all members’ details are up to date and keeping them informed of events and Lifestyle Meetings

• Social Media for the Durban branch

August 2011 - November 2013

Advanced World Hearing Instruments (AWHI - (Sister companies, Brendan Pam Properties and Lifesound) - Durban North

• Assistant to Directors

• Liaise with Agents and Clients for bookings and arrangements

• Control maintenance, Inventories, Assist cleaning staff over all three rental properties

• Assistance with the personal and business properties

• Insurance (Private and Business), McGuirk vehicles (Including children)

• Purchasing of stock (Private and Business), Typing of all correspondence, Minutes of meetings, Looking for new business. Filing, Girl Friday. Answering of Switchboard October 2006 - May 2009

McCarthy Nissan Gateway - Gateway

• 2nd Position: Warranty Administrator

• Attend to customers with Factory Warranty only

• Adding and Costing of Claims on the McCarthy mainframe and Nissan NCS system

• Debtors - Following up on outstanding payments

• Checking of claims on a daily basis for rejections or paid claims

• Keeping records of Bulletins and Campaigns

• Filing - Getting Quotes if required - Packing of parts

• Customer Liaison - Assisting Service Advisors

• Assist in Driving Customers and Vehicles

• PAR Claims (is for Rust concerns): Taking Photos & Approval May 2006 - September 2006

McCarthy Nissan Gateway - Gateway

• 1st Position: Stock Controller

• Used Vehicle Invoicing

• Purchases and Selling Agreements - Vehicle Stock Management

• Reconditioning of Vehicles - Loading of Advertising on Intranet

• McCarthy Mainframe - Assisting Salesman - Filing

• Managing Keys and Logbooks

• Reason for transfer: The Company gave me the option to move over to the Warranty Department and apply the same skills I used in Stock Control.

August 2004 - May 2006

Autoguard/Supershield - Durban

• Debtors Clerk & Personal Assistant

• Invoicing and statements for Durban and Pinetown Branch

• Cash Control Sheets, Petty Cash, weekly analysis for the DBN and PTN, Staff attendance and sick notes, Warranty Cards and Buckets, Banking, Ordering stationery

• Pick-up and delivery of vehicles

• Daily and Weekly sales sheets, Sales. Typing of all Correspondence, General office duties EDUCATION

High School : 1997 - Queensburgh Girls High

QUALIFICATIONS

Courses Completed : Telephonic Techniques

Professional Images Techniques

Computer Skills : Ms Office (Word, Excel, PowerPoint), Outlook, Pastel, DR Smash

Email and Internet

PERSONAL DETAILS

Contact Number : 076-***-****

Date of Birth : 19-08-1980

Language Proficiencies : English

License : Code 08, own transport

Availability : Immediate

REFERENCES

• Pam McGuirk - AWHI - 087-***-**** (o) 083-***-****

• Rashid Seedat - McCarthy Nissan Gateway - 031-***-**** (o) 082-***-****

• Leroy Basson - Autogard/Supershield - 083-***-****

• Robert Landon - Barcode Label Technologies - 084-***-****

• Neil Theron - One Stop Sport & Entertainment- 082-***-**** (o) 031-***-**** Temp Positions

• Marc Calliontzis - PDR Industries - 082-***-****

• Trevor Richardson - ACRES - 083-***-****

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