Sacha Asafo-Adjei

Mobile: 079******** Email: adlikd@r.postjobfree.com

PROFILE

An extremely motivated and determined individual that is aiming to develop a successful career within the financial sector. Having recently completed studies for a BA (Hons) in Financial Services at Coventry University with a first class. Possesses excellent knowledge of financial products and service, while having an understanding the rules and regulations in place. Adaptable and able to communicate with people at all levels and experienced in customer facing roles. An influential person that has the ability to put forth ideas and influence key stakeholders. Confident working autonomously and fully capable of contributing to the success of a team. Driven by success with a proven track record of exceeding set targets. Now seeking an opportunity to apply theoretical knowledge within a productive commercial environment.

KEY SKILLS

Effective communication and presentation skills

Excellent negotiation skills

Ability to work in a fast pace environment.

Time management – Able to prioritise to meet targets and deadlines.

Competent IT skills including MS Office applications

A positive, proactive attitude to work

Reliable and punctual with strong organisational and inter-personnel skills

Able to prioritise work to achieve deadlines.

Excellent keyboard, typing and Microsoft suite skills.

Experienced and confident to engage customers by phone and in person.

Ability to work alone and be effective as part of a dedicated team.

High levels of accuracy and attention to detail

Knowledge of data protection and confidentiality issues

EDUCATION AND QUALIFICATIONS

Coventry University Sept 2013 – Apr 2016

BA (Hons) Financial Services (Obtained 1st class)

Modules include:

Introduction to Financial Services

Managing Financial Services

Regulated Financial Planning

Marketing Financial Services

Legislation and Governance

Principles of business leading & Risks

Leadership in Financial Services

Advanced Financial Planning

Managing the Financial Environment

Strategic Leadership

Coventry University College Sept 2012 – Apr 2013

Foundation degree in Finance and Investment

Enfield College Sept 2010 – Jun 2012

Level 3 Diploma in Science

La Sainte Union School Sept 2003 – Jun 2008

8 GCSE’s A-C including Mathematics (B) English (B, B)

WORK EXPERIENCE

Roofoods Ltd

Cash Receipt Specialist Sept19 - Present

Manage and develop relationships with both internal and external clients.

Reconcile and post daily cash receipts including cheques & Direct Debits.

Manage own time to ensure that all tasks are completed in line with the credit control chase cycle.

Achieve cash, aged debt targets and call targets.

Escalate non-payment issues or unresolved queries to AR Manager in a timely manner.

BDO

Finance Assistant March 2018 – Sept 19

Processing of supplier invoices throughout the authorisation and payment cycle

Liaise with suppliers and internal staff to solve queries

Enter accurate expense claim documents onto the PMS system

Match and post multi-currency cash and cheque receipts against sales ledger invoices

Prepare and the daily banking list

Complete end to end preparation of the BACS and cheque payment processes

Ensure the accurate recording of cash transactions within the PMS cashbook is completed

Assist with opening, sorting and distributing internal mail.

Filing of accounts payable input and approval documentation

CDS Co-operatives(Temp)

Finance Assistant June 2017- Dec 2017

Accounts Payable, Rent Accounting & general admin

Bank reconciliation

Posting rent receipts

Direct debit receipt

Bradbury Hamilton Chartered Financial Planners

IFA Administrator Jan 2017-May 2017

Process client applications for products, send them to the relevant product providers and record the information on the company database. (Intelliflo)

Correspond with product providers and clients, including obtaining policy illustrations, sending out policy documents and other general product information.

Produce policy schedules, incorporating all product types using provider websites and calling the providers for policy information.

Answer incoming telephone calls to the office in a polite and professional manner

Paddy Power Bookmakers (Part time) Customer Service Assistant May 2015 – March 2017

Take customer bets and translate into computerised system

Handle large volumes of cash

Deal with customer queries and complaints

Count money taken from gaming machines and match against figures on the system

Promote offers to customers

Liaise with other shops in the region

Promote responsible gaming and where necessary refer to Game Care for further support

Carry out ID checks

Primark Flagship Store (Part time) Sales Assistant April 2014 - May 2015

Worked mainly on the tills handling cash and card transactions

Deal with customer queries and complaints and ensure that they are resolved to customers satisfaction

Keep store clean and tidy

When required promote offers to customers

Lords Marylebone Cricket Club ( Temp) Bar Tender Aug 2012– Aug 2013

Serve customers hot and cold beverages mainly alcohol

ID customer that looked potentially under aged

Make recommendations for the bar menu to customers

Keep bar area clean and tidy

Take cash and card payments

Build rapport with customers due to the VIP status of the club

SFC (Seasonal) Bar Tender April 2013 – May 2013

Worked in the bar at various events

Similar duties to role at Lords Marylebone

Paralympics Bar Tender Aug 2012 - Sept 2012

Similar duties to role at Lords Marylebone

Olympics Bar Tender July 2012 - Aug2012

Similar duties to role at Lords Marylebone

Dedonk Estate Agents Administrator Jul 2008 – Jul 2010

Organise company diary arrange appointments for agents

Provide correspondence to customer enquires

Process invoices for the agency and sending invoices to clients

Answering incoming calls and directing them accordingly

General administration duties, printing, photocopying, filling, etc.

WHSMITH Sales Assistant Jul 2008

2 week work experience through school

Efficient in closing sale and working with the till, by suggesting alternatives that may have suited the customer

Great deal of patience with customers when they were not satisfied with item; thus achieving good relationships with customers.

Developed experience in managing demands of customers, if wanting to know why a specific item is not available and provided them with the necessary assistance effectively and efficiently

Responsible for the stock adjustment due to newspapers being sent back each evening

INTERESTS AND HOBBIES

I enjoy maintain a healthy lifestyle and regularly attending the gym. I am also a non-smoker.Singing is also a passion of mine and I am a member of my church choir, where I rehearse every two weeks on a Sunday. I am a person that enjoys meeting new people so I also like to attend events and networking sessions to meet people with similar interests.

REFERENCES

Available upon request

Contact this candidate