Sacha Asafo-Adjei
Mobile: 079******** Email: ***********@*******.**.**
PROFILE
An extremely motivated and determined individual that is aiming to develop a successful career within the financial sector. Having recently completed studies for a BA (Hons) in Financial Services at Coventry University with a first class. Possesses excellent knowledge of financial products and service, while having an understanding the rules and regulations in place. Adaptable and able to communicate with people at all levels and experienced in customer facing roles. An influential person that has the ability to put forth ideas and influence key stakeholders. Confident working autonomously and fully capable of contributing to the success of a team. Driven by success with a proven track record of exceeding set targets. Now seeking an opportunity to apply theoretical knowledge within a productive commercial environment.
KEY SKILLS
Effective communication and presentation skills
Excellent negotiation skills
Ability to work in a fast pace environment.
Time management – Able to prioritise to meet targets and deadlines.
Competent IT skills including MS Office applications
A positive, proactive attitude to work
Reliable and punctual with strong organisational and inter-personnel skills
Able to prioritise work to achieve deadlines.
Excellent keyboard, typing and Microsoft suite skills.
Experienced and confident to engage customers by phone and in person.
Ability to work alone and be effective as part of a dedicated team.
High levels of accuracy and attention to detail
Knowledge of data protection and confidentiality issues
EDUCATION AND QUALIFICATIONS
Coventry University Sept 2013 – Apr 2016
BA (Hons) Financial Services (Obtained 1st class)
Modules include:
Introduction to Financial Services
Managing Financial Services
Regulated Financial Planning
Marketing Financial Services
Legislation and Governance
Principles of business leading & Risks
Leadership in Financial Services
Advanced Financial Planning
Managing the Financial Environment
Strategic Leadership
Coventry University College Sept 2012 – Apr 2013
Foundation degree in Finance and Investment
Enfield College Sept 2010 – Jun 2012
Level 3 Diploma in Science
La Sainte Union School Sept 2003 – Jun 2008
8 GCSE’s A-C including Mathematics (B) English (B, B)
WORK EXPERIENCE
Roofoods Ltd
Cash Receipt Specialist Sept19 - Present
Manage and develop relationships with both internal and external clients.
Reconcile and post daily cash receipts including cheques & Direct Debits.
Manage own time to ensure that all tasks are completed in line with the credit control chase cycle.
Achieve cash, aged debt targets and call targets.
Escalate non-payment issues or unresolved queries to AR Manager in a timely manner.
BDO
Finance Assistant March 2018 – Sept 19
Processing of supplier invoices throughout the authorisation and payment cycle
Liaise with suppliers and internal staff to solve queries
Enter accurate expense claim documents onto the PMS system
Match and post multi-currency cash and cheque receipts against sales ledger invoices
Prepare and the daily banking list
Complete end to end preparation of the BACS and cheque payment processes
Ensure the accurate recording of cash transactions within the PMS cashbook is completed
Assist with opening, sorting and distributing internal mail.
Filing of accounts payable input and approval documentation
CDS Co-operatives(Temp)
Finance Assistant June 2017- Dec 2017
Accounts Payable, Rent Accounting & general admin
Bank reconciliation
Posting rent receipts
Direct debit receipt
Bradbury Hamilton Chartered Financial Planners
IFA Administrator Jan 2017-May 2017
Process client applications for products, send them to the relevant product providers and record the information on the company database. (Intelliflo)
Correspond with product providers and clients, including obtaining policy illustrations, sending out policy documents and other general product information.
Produce policy schedules, incorporating all product types using provider websites and calling the providers for policy information.
Answer incoming telephone calls to the office in a polite and professional manner
Paddy Power Bookmakers (Part time) Customer Service Assistant May 2015 – March 2017
Take customer bets and translate into computerised system
Handle large volumes of cash
Deal with customer queries and complaints
Count money taken from gaming machines and match against figures on the system
Promote offers to customers
Liaise with other shops in the region
Promote responsible gaming and where necessary refer to Game Care for further support
Carry out ID checks
Primark Flagship Store (Part time) Sales Assistant April 2014 - May 2015
Worked mainly on the tills handling cash and card transactions
Deal with customer queries and complaints and ensure that they are resolved to customers satisfaction
Keep store clean and tidy
When required promote offers to customers
Lords Marylebone Cricket Club ( Temp) Bar Tender Aug 2012– Aug 2013
Serve customers hot and cold beverages mainly alcohol
ID customer that looked potentially under aged
Make recommendations for the bar menu to customers
Keep bar area clean and tidy
Take cash and card payments
Build rapport with customers due to the VIP status of the club
SFC (Seasonal) Bar Tender April 2013 – May 2013
Worked in the bar at various events
Similar duties to role at Lords Marylebone
Paralympics Bar Tender Aug 2012 - Sept 2012
Similar duties to role at Lords Marylebone
Olympics Bar Tender July 2012 - Aug2012
Similar duties to role at Lords Marylebone
Dedonk Estate Agents Administrator Jul 2008 – Jul 2010
Organise company diary arrange appointments for agents
Provide correspondence to customer enquires
Process invoices for the agency and sending invoices to clients
Answering incoming calls and directing them accordingly
General administration duties, printing, photocopying, filling, etc.
WHSMITH Sales Assistant Jul 2008
2 week work experience through school
Efficient in closing sale and working with the till, by suggesting alternatives that may have suited the customer
Great deal of patience with customers when they were not satisfied with item; thus achieving good relationships with customers.
Developed experience in managing demands of customers, if wanting to know why a specific item is not available and provided them with the necessary assistance effectively and efficiently
Responsible for the stock adjustment due to newspapers being sent back each evening
INTERESTS AND HOBBIES
I enjoy maintain a healthy lifestyle and regularly attending the gym. I am also a non-smoker.Singing is also a passion of mine and I am a member of my church choir, where I rehearse every two weeks on a Sunday. I am a person that enjoys meeting new people so I also like to attend events and networking sessions to meet people with similar interests.
REFERENCES
Available upon request