Manager Housekeeping
Resume:
Dalana Cobb
San Antonio, TX *****
*************@*****.***
Successful housekeeping professional with over 24 years of specialized cleaning experience and excellent relational and organizational skills seeking to utilize my expertise in planning the overall activities of the housekeeping department in a renowned organization. Willing to relocate to: Boston, MA - Medford, MA - Bridgewater, MA Work Experience
Housekeeping Coordinator
Baptist Medical Center - San Antonio, TX
September 2020 to Present
• Baptist Medical Center
Housekeeping • Supervisor
York County Council
2019 to 2020
Housekeeping • Supervisor
Marriot Courtyard
2018 to 2019
Housekeeping • Supervisor
The Budd Group
2017 to 2018
Housekeeping • Operations Manager
Piedmont Medical Center
2016 to 2017
Housekeeping • Supervisor
The Pavilion Health Center
2013 to 2015
at Brightmore Charlotte
Housekeeping • Supervisor
Lake Wylie Assisted Living Clover
2011 to 2013
Housekeeping/Laundry • Manager
Arbor Glen Continuing Care Retirement Community
1997 to 2010
Education
Diploma
North Plainfield High School - North Plainfield, NJ 1985
Skills
• Environmental Services
• Interviewing
• Laundry
• Hospital Experience
• Floor Care
• Cleaning Experience
• Recruiting
• Payroll
• Custodial Experience
• Human Resources
• Buffing
• Housekeeping Management
• Commercial Cleaning
• Supervising Experience
• Management
• Conflict management
• Acute care
• Customer service
• Distributed control systems
• Microsoft Excel
Additional Information
Key Skills
Motivating, developing, and directing people as they work, identifying the best people for the job. Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Responsibilities
• Responsible for planning, organizing and implementing all deep cleaning and cycle job projects for guestrooms, public areas, laundry services, department storage and workspaces
• Monitor and develop 22 team member's performance, provided supervision and professional development, conducted counseling and evaluations by delivering recognition and rewards
• Recruited, interviewed and trained team members
• Solved, rectified and mediated guest's issues when necessary
• Performed miscellaneous duties and assisted the Hotel Manager as directed
• Overseen compliance with specified safety and health requirements, federal, state and OSHA regulations
Knowledge
• Comprehensive knowledge of housekeeping practices and procedures
• Extensive knowledge of housekeeping materials, tools, and equipment
• Sound knowledge of managing the staff, preparing work schedules, and housekeeping work flow
• Possess strong leadership, management, interpersonal, and communication skills
• Excellent monitoring, supervisory, and the ability to coordinate with the staff in various activities
• Ability to perform tasks in a group environment with excellent tasks management skills
Contact this candidate