Benellene A. Cabatuando

# ** ******* **. ******* ******** City

Mobile #: 093*-***-****

OBJECTIVE:

• Seeking for a TECH SUPPORT or CSR position to your company utilizing meaningful sales experience to initiate inside sales and ensure conversion of prospect customers into actual customers

• Bringing strong communication and customer service skills to exceed the employer’s expectations in a highly stimulating and challenging environment. HIGHLIGHTS OF QUALIFICATIONS

• Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.

• Basic Tech Support Telco Acct...AT&T and Sprint Account before

• Non Voice and Voice Technical Support Experience.. Telco Acct.

• Clear communication skills aimed at understanding customers’ needs and providing corresponding services

• Ticketing and Hotel Accommodations

• Tour Packages booking.

• Office Staff / Clerical position

• Demonstrated ability to serve as a solid link between customers and businesses

• Hands on experience in performing technical and non-technical services

• In depth knowledge of meeting up selling expectations and goals EDUCATION:

College

• Martinez Memorial Colleges - BS Nursing - Oct 2010 Graduate A.Mabini St. Maypajo, Caloocan City

High School

• Jesus Is Alive Christian Academy - May 2003 Graduate Tennessee St. Vallejo, California USA

Elementary

• Caloocan Elem. Unit II - 1995

Work Experience:

● VXI Phils.

Waltermart Munoz, Quezon City

* Customer Care Associate

* Telco Acct. - 6 mos ( AT&T U-verse Blue)

* Sales/CSR/Tech

* Family Emergency

* July 2016 - Jan. 2017

● Conduent / Xerox Business Services Phils.

7F One E-Com Center Bldg. Palm Coast Ave. Pasay City. 1300

* Customer Care Associate - CSR/Sales/Tech.

* Apple Account 1yr.

* 6 mos. - Voice Acct. - 6 mos. Non- Voice / Chat Support

* Account was moved.

*July 2015 - July 2016

• 4th Shift Global Inc.

19th FL Trafalgar PLaza, H.V dela costa St. Salcedo Village, Makati City

- OutBound Sales Rep.

- Hard selling

* Oct. 2014 - June 2015

• Expert Global Solutions

ABS-CBN Comp. Mother Ignacia St. Quezon City

- Inbound Sales / Sprint

5mos – Pregnancy /Labor

* July 2013 - Jan. 2014

• Divine Shepherd Travel & Tours

11th Ave. Gracepark Caloocan City

- Owner/ Reservations Officer

-Sales / Customer Service.

2yrs – Closed Down

* 2009-2011

PERSONAL DATA:

Date of Birth: Oct. 27, 1984

Age: 35

Gender: Female

Status: Single –Mom

Dependent: 1

Name of Father: Gregorio M. Cabatuando Jr.

Work: Retired Supply Officer IV (Dep-Ed)

Name of Mother: Norma A. Cabatuando

Work: Retired District Supervisor (Dep-Ed)

REFERENCE:

Ms Annalie Intia

HR Manager

4th Shift Global Inc.

02-831-2225

Ms. Fatima Severino

* Inverntory / Acountant

Sermasison Inc.

095********

Ms. Carmi Bagtas

* Customer Care Associate

* VXI - Waltermart Munoz

090******** / 092********

Benellene A Cabatuando

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