Jessica S. Saunders

adlid0@r.postjobfree.com

Phone: 919-***-****

Languages: English and Japanese

Computer Programs: Microsoft Word (2003, 2007, 2010, 2016), Excel (2003, 2007, 2010, 2016), PowerPoint (2003, 2007, 2010, 2016), Outlook (2003, 2007, 2010, 2016), Access (2003, 2007, 2010, 2016), Adobe Photoshop, Adobe Acrobat, Adobe Reader XI, Image Ready, Gimp, Quickbooks, Wordpress, and MailChamp.

Education

University of North Carolina Wilmington May 2010

BFA Creative Writing – Fiction

Mie University Japan February 2009

Japanese Language and Culture Certificate

Work Experience

Duke Performance Services $41,600 Durham, NC 6/2014-Current

Administrative Assistant

Proofread and edit patients’ record data on NSQIP website.

Maintain strict deadlines for completing case batches.

Maintain open correspondence via email with team members to ensure quality of data.

Learn and use new medical terminology daily.

Perform additional office duties when required.

Create and maintain the patient data hard copy filling system for team use.

Freelance Writing 8/2011-Current

Proofreading/editing.

Novel writing (has two (2) published novels. 3rd novel in progress).

Article writing/web content writing.

Book reviewing.

Guest blogging.

Transcription work.

Written translation from English to Japanese/Japanese to English.

Virtual tour hosting.

Yahoo contributor.

Hines GS Properties, Inc. $45,320 Washington D.C 6/2014-8/2015

Administrative Assistant

Create, edit, and proofread tenant/building memos.

Receive proposals and create/execute building and service contracts.

Oral/written correspondence, via email and letter, with vendors and tenant contacts.

Proofread letterhead documents on a strict deadline.

Code, enter, and manage invoicing process for two properties.

Manage the company work ticket request system (AWARE).

Research and troubleshoot issues with office equipment.

Create and maintain the office electronic and hard copy filling system.

Progressive for Immigration Reform $39,000 Washington D.C. 1/2014-4/2014

Personal Assistant and Communications Specialist-Contract Position

Create and manage media content on various social media websites.

Client business and personal schedule creation and management.

Writing/editing/proofreading web content, articles, and PowerPoint Presentations.

Extensive work with Microsoft Word’s Track Changes feature.

Managed and performed office projects and administrative duties as needed.

AAAS Science Magazine $39,000 Washington D.C. 10/2013-1/2014

Editorial Assistant and Proofreader – Contract Position

Proofreading/Editing for online Signaling, Online Science Transitional Medicine (STM) publishing, and Paper Galleys for print issues.

Use and understand proofing symbols during the editing/proofreading process.

Work closely with copy editors and the production department to correct errors and clear up queries.

Use various style manuals, such as Chicago and APA to proofread and perform high quality control checks on various projects.

Use Track Changes in Microsoft Word, as well as, in Adobe PDF formats.

Work with designers to perfect image, figure, and article design.

Work on multiple projects under a strict deadline due to issue dates.

Stout & Teague Management Corp $36,500 Washington D.C. 10/2012-9/2013

Tenant Services Coordinator

Chosen to manage building operations, conference rooms, and meetings for outside companies.

Revise and rewrite the new payment and office policy.

In charge of enforcing the terms and conditions of company policy increasing company productivity by 75%.

Hand selected by management to collect payments, negotiate rental contracts, and write/send proposals to tenants.

Manage the Micro-Main Work ticket system for seven buildings.

Delegate building maintenance work per online request for seven buildings.

Order office supplies and other building needs.

Issue monthly parking permits and invoices to the tenants and staff.

Communicate with tenants and solve suite/building issues.

Assist with employee payroll system.

Work closely with accounting and HR services to ensure bills and employee payments are accurate and completed properly.

Provide weekly Maintenance reports and billing statements to Executive staff with zero errors.

Excellent walk-in customer service/switchboard phone communications.

Work with a team and independently to prioritize and meet deadlines.

Conversation Night School $30,000 Japan 4/2011-8/2012

English Teacher

Teach English at three different Japanese schools with over 500 students utilizing Japanese to teach English grammar and vocabulary.

Utilize a good understanding of Japanese culture.

Help prepare students for Eiken English exam with an 83% passing rate.

Attend meetings held in both Japanese and English.

Work independently by creating a student syllabus for all students to following and understand clearly.

Issuer Direct $26,000 Morrisville, NC 8/2010-3/2011

Receptionist

Prioritize and schedule various meetings and appointments.

Handle all correspondence (emails, voice mails, letters, etc.).

Maintain company records (hard copies and electronic documents).

Manage special projects for directors and supervisors.

Draft spreadsheets and other documents.

Strong organizational skills with attention to detail.

Excellent verbal and written communication skills.

Year Long Exchange to Japan 3/2009-3/2010

Studied Japanese culture and language for one year.

Tutored English to 60 Japanese students of all ages.

UNCW Foreign Language Resource Center Wilmington, NC 1/2007-3/2009

Office Assistant $7.50/hr

Created instructional data for future use.

Replicated media.

Managed and recorded facilities usage.

Troubleshot and fixed minor computer problems.

Altered photos and designed documents.

Operated the switchboard, relayed messages.

Trained new employees.

UNCW Campus Life Wilmington, NC 8/2006-3/2009

Office Assistant $7.50/hr

Filing, data entry, distributing mail.

Answered multi-line telephone, screened calls.

Scheduled and reserved spaces for meetings and events.

Greeted, assisted, and directed customers.

Performed special projects for directors and supervisors.

Managed the office in the absence of the directors and supervisors.

Recorded and typed minutes and notes from meetings.

Entered, filed, and maintained the student payroll spreadsheets every month.

Interviewed and trained new recruits.

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