Customer Care Service

Alfred Jani

Manchester, NH

Home: 603-***-****

Mobile: 603-***-****

Email: *******@***.***

Professional Summary

My experience includes 15 plus years as an Ultrasound Technician providing solutions to customers. Experience including strong leadership and relationship-building strengths, interfacing with patients as medical staff. Supported a team approach environment with support better performance and environment.

Accreditation

● ARDMS Certified

● General Medical Diploma Awarded

● OB/GYN Diploma Awarded

● Experience in Ultrasound in OB/GYN

● Experience in Ultrasound in Abdomen

● Experience in Emergency Room Department

● Experience in Ultrasound in Vascular and Echo

● Strong experience in surgical procedures related to the field of OB/GYN Employment History

Maine Medical Center

Portland, Maine 8/20 to 10/20

● Department of Cardiology (ultrasound tech.)

● Perform Ultrasound ECHO.

● TEE

● Stress Echo

● TTE Evaluate the Heart in Long and Short AX.

● 4 chamber

● 5 chamber

● 2 chamber

● 3 chamber

● Subcostal

● After Surgery Transplant Heart, Prosthetic Heart Valves

● Valves TV,MV,OV ( any pathology)

● Myocarditis (vegetation, effusion pleural ( etc )

● Stenosis

● Regurgitation ( more detail during the interview ) Men's Health Boston 2/19 to 3/20

Newton, MA

Ultrasound Technician

Associated knowledge in performing ultrasound for heart ECHO as well as:

● Mitral valve

● RV and LV size

● Aortic valve

● Regurgitation

● Myocarditis

● Endocarditis

● Pleural effusion

● Stress echo

East Boston Neighborhood Health Center

Boston, MA 2/17 to 3/17

Ultrasound Technician

● Performed complete abdomen

● Liver, Gallbladder, Pancreas, Kidney, and Spleen

● Ensure High level of customer care

Omnicare

Londonderry, NH 2/13 to 10/16

Pharmacy Technician

● Receive written prescription or refill requests and verify that information is complete and accurate.

● Maintain proper strong and security conditions of drugs

● Answer and mention proper call to very health condition Life-Line Screening of America 9/04 to 5/12

Manchester, NH

Ultrasound Technician and Assistant Manager

● Problem Solving and Analytical Skills

● Experience in general abdomen

● Experience in Thyroid

● Experience in Carotid

● Abdomen Aorta

● Phlebotomy

● EKG

● Consistently ensure the highest level of customer care

● Responsible for training all new employees

Obstetrics Department

Tirana Hospital, Albania 9/94 to 08/99

OB/GYN Physician

● OB/GYN ultrasound

● First trimester

● High risk pregnancy

● Nuchal Translucency

● Growth and Development(fetus)

● Ectopic pregnancy

● Position of placenta

● Fibromyoma uteri

● Infertility (ect)

Various equipment involves

● Philips

● Siemen

● Aloka

● GE.GE laptop

● Sono Site

● GE T8

Knowledge and experience

● In medicine OB/GYN surgery

● Problem Solving and Analytical Skills

● Responsible for all training new employees

● Acquired knowledge and skills of infection control methods

● Respond to resident behavior

General Practitioner Tirana Hospital Albania 08/82 to 07/91

● Problem Solving and Analytical Skills

● Provide highest level of customer care

● Accomplished customer service and organization mission by completing related results as needed

EDUCATION

American Registry Diagnostic Medical Sonography ARDMS Certified U.S.A 2013

University Medicine Tirana, Albania 1991- 1994

Diploma OB/GYN

University Medicine Tirana, Albania 1976-1982

Diploma General Medicine

Tirana High School Albania 1972-1976

Diploma High School

References Available upon Request

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