OBJECTIVE

To obtain a job within my

chosen field that will challenge

me and allow me to use my

education, skills and past

experiences in a way that is

mutually beneficial to both

myself and my employer and

allow for future growth and

advancement.

Contact

PHONE:

+63 -995-***-****

Present Address:

Doña A. Aguinaldo St., Purok

Maligaya Binuangan

Maco, Davao de Oro

EMAIL:

adlhje@r.postjobfree.com

Kristalyn N. Santiago

EDUCATION

Primary: Maco Central Elementary School 2000-2001

Secondary: Maco National High School 2004-2005

Tertiary: ACES Tagum College Hotel & Restaurant

Management 2005-2007

WORK EXPERIENCE

ASSISTANT WAITRESS

Norwegian Cruise Line

January 2018 – present

Provide the perfect service experience for every Guest Ensure the Guest feels important and welcome in the restaurant Adhere to timing standards for products and services Serve the Guest in an accommodating manner

Assist in keeping the restaurant clean and safe

Deliver food and beverages to any table as needed

HOSTESS

The Address Dubai Marina Hotel

EMAAR GROUP HOSPITALITY LLC

Dubai, United Arab Emirates

November 2017 – December 2018

Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

Use visual cues to seat Guests in either the bar or dining area depending on their preference

Answer incoming calls to the restaurant and provide appropriate service

Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate Tend to special Guest needs and requests

Observant to Guests' needs throughout dining experience to ensure they receive high quality service

HOST / GUEST RELATION OFFICER

Longhorn Steakhouse Restaurant

Doha, Qatar

July 2015 – September 2016

Focuses on customer service and builds partnerships with other departments to ensure that guests' needs are attended to promptly. Supervise the Front Desk operations and ensuring that relevant policies and procedures are being followed and that the highest possible service is being delivered in a friendly and professional manner.

MEDICAL SECRETARY

Maria Reyna Xavier Hospital

Cagayan de Oro City, Philippines

May 2014 - 2015

Supports physician staff by representing physicians; screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; controlling accounts receivables; transcribing dictation; preparing medical reports, patient histories, operative notes, manuscripts, and correspondence; maintaining office files and patient records.

OFFICE SECRETARY/ ADMIN ASSISTANT

MHB General Trading & Contracting Co.

Hawally, Kuwait

June 2012 -2014

Organize and provide documents, reports and information to department and external clients in a useful and well-organized manner. Create and maintain active files

Take and compile minutes of meeting Initiate purchase requisitions

Handle and screen telephone calls, routine mail and reallocate as required Manage front office operations

BANQUET SERVER /FOOD ATTENDANT

Mallberry Suites Business Hotel

Cagayan De Oro City, Philippines

April 2011 – November 2011

WAITRESS

Café’ Noventa, Prosperity Hall

Nabunturan Compostela Valley Province, Philippines October 2009 – 2011

RECEPTIONIST /FOOD ATTENDANT

Grand Men Seng Hotel

Magallanes St. Davao City, Philippines

November 2008 –June 2009

CASHIER /WAITRESS

Bigbys' Cafe/ & Restaurant

Cagayan de Oro City, Philippines

January 2008 –October 2008

SKILLS

Customer service skills Multi-tasking capability

Ability to work without supervision

Computer Literacy (MS Word, Basic Excel, and

Encoding) and other computer functions;

P.O.S (Point of Sales)

ON- THE – JOB TRAINING

2007-2008

General Skills (Housekeeping, F&B Server, Kitchen Aid) Regency Inn

Davao City, Philippines

CHARACTER REFERENCES

Upon requests.

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

KRISTALYN N. SANTIAGO

Applicant

Contact this candidate