Executive Assistant

Abhishek Rammurthy Ravil

Freelancer - Executive Admin

Senior Executive Assistant with 10+ years of experience with strong ability to communicate effectively and support Senior Global Business leaders. Hands on experience with task prioritization in close alignment with Business priorities and ability to think and act in a global business environment. Minimize workflow obstacles, conserve resources and motivate teams to deliver quality outcomes under budget and on time. Skilled in Service Delivery, Client Management and Time Management. Excellent understanding of Global Compliance policies and procedures, especially in pharmaceuticals and Insurance industry. *********@*****.*** +91-974*******

11 1st main 1st cross BSK 3rd Stage B'lore 85, INDIA 27 August, 1986 linkedin.com/in/abhishekravil4541b622

WORK EXPERIENCE

Freelancer - Virtual Assistant

Freelance Virtual Assistant

01/2020 - Present, Kolkata

Private Entrepreneurs from USA & Canada

Primary focus is on Calendar Management, Meeting

management, Travel, Expense reports, Communications support, maintaining inventory database, overseeing accounts payable and preparing minutes of global LT meetings Operations Manager (Marketing & Sales)

Machani Group

10/2018 - 12/2019, Bengaluru

Enable the Marketing and Sales teams to pursue their deliverable

Collaborate with marketing team to identify opportunities and develop lead nurturing programs

Introduced cold calling, whatsapp & email communication to approach leads and create brand awareness

Improved conversion of MQL to SQL drastically by 34% after implementation of sales process flow and team KPI’s Sr Project Coordinator (GBD)

Brickwork India

09/2014 - 09/2018, Bengaluru

Identifying and creating awareness among clients

Engage in discussions with the business CXO’s to assess their present situation and business challenges to provide adequate solutions

Effectively utilize sales tools for pipeline development, tracking opportunity progress (Forecasting), developing quarterly level forecasts

Sr Associate Ops

WNS Global Services Pvt Ltd

04/2010 - 02/2014, Bengaluru

Negotiating liability with Third Party/Third Party Representatives for disputed claims based on supporting documentation such as Policyholder’s Accident Sketch, Police Report, Witness Statement and Engineer’s Report

SPOC for Onshore queries and mentored a team of 8 people, used to constantly review the team’s claims and was involved in continuous process improvement

SKILLS

Calendar/Meeting management (MS Outlook)

Travel Management and Hotel bookings (Concur)

Expense reports (Concur)

Communications support (Email/Blogs)

Maintaining inventory database

Overseeing accounts payable

Communication/Customer engagement

Organize files and folders on SharePoint

Preparing MoM of LT meetings

Logistical support for Global team events

Mailbox Management CRM Tools like Zoho & HubSpo

On-boarding vendors Processing SoW & quotations

Creating PO on Ariba SAP and track invoices

Create and manage posts for Social media

EDUCATION

Graduate Diploma in Business Management

Indian Institute of Management & Engineering

(IIME)

03/2010,

ACHIEVEMENTS

“Performance Business Enabler” for generating critical business leads in the year 2018

“Star performer” for delivering excellence to multiple clients in the year 2017

“Partner Excellence” in 2016 by Pfizer Inc. for improving customer engagement and ensuring project renewals

Scoped and led over 100 projects with a customer

retention rate of 90%

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