+63-917-***-**** adlhhh@r.postjobfree.com

Ma. Charlaine Agnes N. Ramento

Career Objective

Driven to establish a stable career in the field of marketing and design to continuously innovate creative solutions that enable clients to achieve their business objectives. Education

Ateneo de Manila University – Bachelor of Arts Degree in Interdisciplinary Studies (2017) Barista & Coffee Academy in Asia – Café Management & Barista 101 (2017) Istituto Marangoni Milano – Fashion Image & Styling (2018) Work-Related Experience

August 99, Inc. Project Coordinator and Community Manager (2020 – 2021)

• Coordinated project management activities through effective internal and external communication to ensure output deadines are met.

• Developed and implemented process that enhanced workflow and optimized efficiency through Basecamp, Salesforce, and Slack.

• Managed over 300 projects and decreased project escalations by 80%. Loft Spaces, Inc. Community Manager and Key Accounts Manager (2018 – 2020)

• Responsible in being the point person for brand management, content creation, events, and all client-related affairs.

• Spearheaded digital content creation and increased social engagement by 50%.

• Implemented cost-effective and creative solutions to clients and increased occupancy rate to 80%.

• Strategically developed a communication plan to improve client results, maintain quality client relations, generate leads, and increase sales revenue.

• Successfully maneuvered sales tactics in meeting sales quota amidst the pandemic.

• Handled major accounts with over 100 employees with 0 escalations, and a renewal rate of 85%.

Nicto’s Coffee Shop Marketing Head (2018 – 2019)

• Produced on-brand, innovative digital content and marketing plan to translate the alignment between products and consumer needs.

• Built and grew brand identity that doubled engagement, revenue, and brand following in 6 months.

• Developed and implemented all aspects of customer journey and campaign design among team members.

McCann Worldgroup Account Executive Intern (2016)

• Collaborate with the team during inception of marketing strategies for the client to ensure an increase in market scope and revenue.

• In charge to conduct a competitive research on digital materials and formulate adaptive strategies for the account.

• Research on possible workflows to increase team productivity and achievements.