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Customer Service Social Media

Location:
Hemet, CA
Salary:
16 hr
Posted:
April 07, 2021

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Resume:

MM

MIA MARQUEZ

adlhd9@r.postjobfree.com 909-***-**** Hemet, CA 92543

Self-motivated Virtual Assistant with strong organization and project management skills. Coordinating multiple, concurrent tasks efficiently and with aĴention to detail. Service oriented individual with expertise in coordinating meetings and trips. Strong communication with all levels of workforce, from business executives to hourly workers. Cash handling

Customer service

Verbal and WriĴen Communication

Multitasking

Spreadsheets

Scheduling

Travel Arrangements

Filing

Proofreading

Mailing

Teaching

Social Media Platforms (facebook, instagram, snapchat, email, twiĴer)

Panda Express Yucaipa, CA

Restaurant Service and Team Member

09/2018 - 08/2020

Cash handling skills.

Customer service procedures.

Importance of multitasking.

Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.

Upsold items to paying customers, including Premium food items being sold at the time, which helped to boost shift revenues. Operated POS terminals to input orders, split bills and calculate totals. Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Rapture Apparel Upland, CA

Store Associate

06/2016 - 09/2017

Engaged positively with each customer, providing professional and polite support for sales and service needs.

Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Followed store opening and closing procedures effectively. Engaged shoppers, providing assistance and information on merchandise and product features.

Mendoza Family daycare San

Bernardino, CA

Childcare Assistant

02/2017 - 04/2017

Coordinated lesson plans for children.

Clean, prepare meals.

Supervise and monitor kids safety.

Teaching manners and hygiene practices.

Develop schedules to ensure that children have enough physical activity, rest, and playtime.

Summary

Skills

Experience

Yucaipa High School Yucaipa, CA

High School Diploma

06/2020

Yucaipa Valley Scholarship Foundation Recipient

National Society of High School Scholars Member

California Scholarship Federation

Intermediate communication skills in American Sign Language GPA 3.8

San Diego State University San Diego, CA

Some College (No Degree) in Business Administration Completed coursework in General Education classes

Crafton Hills College Yucaipa, CA

Some College (No Degree)

Completed coursework in Sociology, and Communications Awards & Acknowledgements Academic award for high GPA, National Society of High School Scholars NSHSS member 2

Education and Training

Acknowledgements



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