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Customer Service Representative for Ascension Seton

Location:
Austin, TX
Posted:
April 07, 2021

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Resume:

ANDREW CALUYA

**** *** ****** ****** #***** A Austin, TX 78705 714-***-**** adlh9u@r.postjobfree.com PROFILE

Undergraduate student attending the University of Texas at Austin seeking new opportunities and rigorous responsibilities to engage in the medical field as a scribe providing knowledge and skills needed for modern application in healthcare. Driven to achieve and assist others from all communities and display my passion for patient service to create outstanding experiences. EXPERIENCE

Ascension Seton Customer Service Representative

Austin, TX November 2020 – Present

o Performing a variety of front desk patient service functions in both an inpatient and outpatient setting

Provide education to patients and utilize systems like Athena.net and Phreesia for patient information gathering, tracking medical records, and checking patients in and out for their appointments in clinic and hospital before seeing physician

Work on a computer taking incoming and outgoing phone calls, scheduling referrals, authorizations, reaching out to patients and their families, ordering prescriptions, and reviewing patient demographics

ENT and Sinus Center Internship

Rancho Cucamonga, CA July 2020 – August 2020

o Observe Dr. Nguyen in the evaluation & treatment of patients in the outpatient setting o Observe and assist with major procedures

o Observe patient/customer services in scheduling appointments EDUCATION

Bachelor of Science in Biochemistry

University of Texas at Austin 2019 – Present

High School Diploma with Honors and International Baccalaureate Diploma Fullerton Union High School August 2015 – May 2019

AWARDS

UT Austin Biology Scholar August 2019 – Present

Rotary Club Scholar 2015 – 2019

Fullerton Scholar Athlete for Varsity Tennis 2015-2019 Annual Jadwin Science and Engineering Scholarship May 2018 – 2019 KM Legacy Foundation Scholarship May 2019

W. Jack Cadman S.T.E.M Scholarship May 2019

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