Manager Customer Service

Sierra-at-Tahoe Resort

Youth Ski Coach Nov **** – Present

* Enthusiastically taught children how to learn to snowboard and/or ski.

* Managed small classes while using creativity to motivate and encourage children to improve their snow sport abilities.

* Help support the ski school by constructing classes and arranging the children into specific groups based on their skill level.

Backstreet Brewery

Bar Manager and Sales Manager Aug 2012 – Apr 2018

* Operated the kitchen/bar efficiently, while providing optimal customer service and knowledge of the products.

* Optimized customer awareness through promotion work.

* Coordinated and executed special events to help promote the company.

Rockers Pizza Kitchen

Manager Feb 2012 – Aug 2012

* Supervise customer service and address all customer concerns.

* Consistently meet and exceed customer expectations and manager’s standards.

* Trained new employees using efficient execution of store procedures.

Cabrillo College Horticulture Department

Student Nursery Assistant Feb 2008 – Feb 2010

* Assist the Director while managing the daily operations of the nursery.

* Manage the propagation, transplanting, fertilizing and drip irrigation.

* Organize the collection of data and journals.

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