Charbel Feghali

Contact Information:

Personal Email Address: adlh8u@r.postjobfree.com

Mobile Phone: +961-*-******

Address: Mansourieh

Country: Lebanon

Personal Information:

Birth Date: 26 January 1979

Gender: Male

Nationality: Lebanese

Marital Status: Married

Number of Dependents: 2

Career Objective:

Food & Beverage hospitality oriented with high expertise in Restaurants and hotels industry. Solid background in F&B events, Sales, banqueting, food promotions, and different types of cuisines. Excellent organizing and planning skills with high time and capacity management that leads to exceed required budgets. Proven ability to lead, motivate, communicate and train the team in a professional atmosphere. Believes that combining the technical and the hospitality side of Food

& Service quality and investing in human capital is the key to a successful operation. Experience:

Director of Food & Beverage at the Smallville Hotel (156 rooms) Location: Beirut, Lebanon, The Smallville Hotel badaro Job Role: Senior Management

September 2017 - Present

Managing and directing the full operation and administration for the food and beverage department. Room Service Manager in charge of Stewarding & Hygiene Location: Beirut, Lebanon, Le Vendome Beirut

Job Role: Management

September 2015 - August 2017

Managing the Room Service, stewarding, and hygiene daily tasks. Banquet Operations Manager

Location: Beirut, Lebanon, Le Vendome Beirut Job Role: Management December 2010 - September 2015

Managing Banquet Operations and Banquet Sales.

Involved in Sydneys renovation and reopening project 2013 Sydney's Club Bar & Restaurant Manager at Le Vendome Beirut Location: Beirut, Lebanon, Le Vendome Beirut

Job Role: Management

May 2008 -December 2010

Assisting and replacing the Restaurant Manager in all tasks. In charge of Breakfast and Guest satisfaction survey related to service and food quality during Breakfast. Senior Shift Leader & Training Ambassador at Le Vendome Beirut Location: Beirut, Lebanon, Le Vendome Beirut

Job Role: Management September 2004 -May 2008

Managing on Job Training at Sydney's Club Bar & Restaurant Managing Shifts. Commis to Headwaiter at Le Vendome Beirut

Location: Beirut, Lebanon, Le Vendome Beirut Company April 1999 -May 2004 Started as a Waiter and gradually promoted to 1er Commis, Demi Chef De Rang, and Then Chef De Rang in Charge of Overnight shift.

Data Collector & Analyzer at stat IPSOS

Location: Beirut, Lebanon,

Stat IPSOS Company June 1998-September 1998

Collecting and analyzing data, then creating the needed reports. Education

Undergraduate: Hospitality management Bachelor's degree at American University of Science and technology

Location: Beirut, Lebanon;

I studied 3 years of Hospitality Management

Bac II: La Sagesse Ashrafieh : Completion date: 1998 Location: Beirut, Lebanon;

Skills:

Microsoft Office: Level: Expert

Opera: Level: Expert

Micros: Level: Expert

Languages:

Arabic: Level: Expert

English: Level: Expert

French: Level: Expert

Task Forces and Projects:

201*-****-**** Retail Manager for the festive market during December Organizing and managing the retail daily operations; controlling and monitoring all hampers and special orders. Banquet Operations Manager Phoenicia Beirut

(1050 pax seated ballroom, 8 meeting rooms)

Location: Beirut, Lebanon, Phoenicia Beirut Job Role: Management January 21st, 2013- March 21st, 2013

Restaurant Manager at Geneva InterContinental

Location: Switzerland, Geneva

Job Role: Management May 2004 -September 2004

Managing Al Boustan restaurant at Geneva InterContinental (Lebanese Restaurant) Interests:

Baskeball, football, music, traveling, learning languages, jogging, cycling, swimming. Training and Certifications:

1) Covid-19 contact tracing from Johns Hopkins University 2) Unlock your leadership training summer 2019 (RPM group) 3) Food Safety Level 3 (supervising food safety by Boecker) 4) First Aid certified by the Lebanese Red Cross

5) Firefighting training at the Fire Brigade.

6) SBRP (Strategic Business Revenue Planning)

7) ISO 9001. 2000 Certificate: Internal Auditor

8) Process Mapping for ISO

9) Dewar's Whiskey Master Class (Tasting Certificate) 10) Vodka expert tasting (by Ets. Massoud)

11) Cigar Knowledge Training

12) Food and beverage menu engineering

13) Bar products knowledge

14) Best Trainer (August 2005 & March 2006)

15) IHG foundation handling food safety level 2

16) IHG Foundation- health and safety Level 2

17) Anti-trust / competition Law Certificate

18) Brand orientation IHG Service Training for Intercontinental Hotels and resorts 19) Code of conduct- focus on anti-bribery

20) Handling credit cards securely

21) Code of conduct- handling the information securely Introduction to information security 22) Managing Fraud and P&P Procedures

23) ALDP 1: Advanced leading and development program module 1 24) ALDP 4: Building Great Teams

25) Wine Knowledge (Sommelier)

26) Butler training

27) Emergency Rescue Team Member (ERT)

28) Evacuation Procedures

29) S.T.E.P.S Training from supervisory to management level 30) Management Training Certificate (MTD)

31) Service Leadership training

32) Telephone Techniques

33) Harvard Mentor online training certificates (IHG) a) Decision making

b) Time management

c) Delegating

d) Budgeting

e) Stress Management

f) Career Management

g) Coaching

h) Customer Focus

i) Change Management

j) Negotiating

k) Innovation and Creativity

l) Difficult Interactions

m) Managing Upwards

n) Marketing Essentials

o) Ethics at Work

p) developing Employees

q) Persuading Others

r) Strategic Thinking

s) feedback Essentials

t) Finance Essentials

u) Diversity

v) Global Collaboration

w) Goal setting

x) Project Management

y) Leading and Motivating

z) Hiring

aa) Virtual Teams

bb) Business Case Development

cc) Business Plan Development

dd) Retaining Employees

ee) Meeting management

ff) Team Management

gg) Leadership

hh) Performance Appraisal

ii) Performance Measurement

jj) Process Improvement

kk) Strategy Execution

ll) Presentation Skills

mm) Innovation Implementation

Certificates and references are available upon request.

Contact this candidate