Customer Service Medical
Resume:
Julia Phillips-German
**********@*****.***
Savannah Ga. 31404
Objectives
Dear Sir or Madam,
Enclosed is a current resume in support of my application for a position with your company. My attributes and strengths include the following:
• Knowledgeable and hard -working individual dedicated to a job at hand
• Ability to consistently meet deadlines with successful results and high quality work • Self- starter with ability to work independently within various environments and adapt to changing situations.
Education
8/2018 – present
Savannah Technical College, Savannah Georgia
Business Management
06/02014 – 06/2015
Savannah Technical College, Savannah Georgia
(Financial break) Business Management
05/2013 – 05/2014 Saint Leo University, Savannah Georgia
(Financial break) BA, Human Resource Management
10/2006 – 06/2007 Savannah Technical College, Savannah Georgia
Central Sterile processing Certificate
10/2003 – 10/2005 Savannah Technical College, Savannah Georgia
LPN, Diploma (withdrew)
06/2002 – 03/2003 Savannah Technical College, Savannah Georgia
Medical Terminology, Medical Coding CPT-4, ICD-9 - Certificates
01/1983 – 06/1983
Savannah Technical College, Savannah Georgia
Data Entry
Experience
EviCore Healthcare, Bluffton, SC.
10/2017 - present
Mailroom systems operator/ Auditor
4/2013 – 10/2017
Claims Examiner As a Claims Examiner my duties are to process claims which are in a denial or pending status or paying incorrectly to process correctly.
7/2012 – 3/2013
CDS, Clinical Decision Support Representative As a CDS representative my duties were to process request for care management from physician offices and/or imaging centers, collect information and conduct screening process of review.
2/2012 – 6/2012
Data Intake Representative As a Data Intake Representative my main focus were to build and pre-certify medical cases accurately in a professional and timely manner with customer satisfaction.
Wal-Mart, Savannah Georgia 12/2010 –3/2012
Customer Service Manager Supervised the front end of the store, which include customer service satisfaction, cashiering, managing the cash flow of all the registers, training, stocking and zoning as well.
St. Joseph's Hospital, Savannah Georgia
6/2007 - 7/2010
Lead Tech, Sterile Processing Supervised evening staff, created and implemented a six weeks PTO and interdepartmental work flow schedule, conducted in-services as needed, performed chemical and biological test and documented results, collaborated with OR staff and doctors on a daily basis and other duties as need.
5/2006 - 6/2007
Monitor/ Unit Secretary (part time )
Monitored and recorded heart rhythms, enter doctor orders, answer the telephones, greeted visitors and family members and other secretarial duties.
Memorial Health University, Savannah Georgia
10/2005 - 3/2007
Health Unit Coordinator
Entered doctor orders, answered the telephone, greeted visitors and family members and other secretarial duties as well.
Sincerely,
Julia Phillips-German
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