Mathew Schmierer

760-***-**** • adlh5u@r.postjobfree.com

https://mathewschmierer.wixsite.com/resume

As an Established Professional in the Event Technology Industry, working within the Scrum framework has been an intrinsic aspect of my career for 15 years. I have successfully managed events ranging from 5000 to 500,000, while also managing teams of up to 25 technicians, including both full-time and contract staff. I have a wholistic experience with previous event projects - from conception to completion, where I regularly collaborated with clients at all levels including General Managers to C-Suite staff. I look forward to demonstrating how my experience can serve your needs. Education:

Bachelor of Business Administration

Northern Arizona University, College of Business Administration 1996-2002 Technical Project Management / Scrum Master BootCamp University of California Berkley, College of Business Administration March 2021 Scrum Master I – PSM1 Certificate

Scrum.org

Experience:

Operations Manager August 2013 - Present

SmartSource Rentals San Diego, CA

• Manage the preparation, configuration, transport, on-site installation, customer service and troubleshooting of computer hardware, software, audio and video equipment, and related peripherals

• Manage the work hours of a team of 7 technical staff members to align with job schedules and minimize overtime

• Supervise the project planning for complex multi-disciplinary technology rentals

• Arrange for inter-company equipment movement as required to fulfill orders and meet company branch transfer requests

• Champion programs that promote team member safety and comply with company safety policies, both within the branch as well as in the field

• Manage and support initiatives that maintain and improve branch quality, operational efficiency and cost control metrics

• Supervise and develop the operations personnel assigned

• Maintain cleanliness and order of warehouse facility

• 2015-2019 – Excellence in Labor Cost Management Award

• 2014-2019 – Excellence in Operational Management Award Director of Audio Visual Operations November 2011 - July 2013 AV Concepts (San Diego Convention Center) San Diego, CA

• Responsible for daily audio-visual operations for a large, multi-million dollar venue, with over 1 million square feet of meeting and exhibit space

• Scheduled and managed union and part-time staff to ensure completion of daily sets and strike, while staying within labor margins

• Worked closely with convention center staff to coordinate internal events as well as engineers to manage and maintain the facility sound systems

• Cut Labor Costs by 27% over 2 years

Director of Audio Visual August 2008 - November 2011 American Audio Visual Center (San Diego Marriott Marquis & Marina) San Diego, CA

• Responsible for overall operations, revenue and profitability of a multi-million dollar audio/visual department

• Provided development and career path mentoring for all employees within audio/visual department

• Acted as the liaison with the hotel to handle issues and manage renewals of hotel contract

• Completed weekly and monthly reporting including: labor and revenue forecasting, budgeting, and human resource compliance

• 2009 – Employee of the Year

• 2008-2011 – Labor Cost Management Champion Award Director of Audio Visual Operations January 2004 - January 2008 PSAV (Sheraton San Diego Hotel & Marina) San Diego, CA

• Worked to ensure the highest standards of service to the client and guest while maintaining Event Technology operations efficiency, intradepartmental communication, and a cohesive relationship with other departments

• Responsibilities included: staff development, labor management, asset management, and training (OSHA, Safety, Employee Enhancement)

• Director of Audio Visual at Hyatt Century Plaza property from May 2005 -January 2006

• Director of Operations at Arizona Biltmore property from January 2004 - May 2005

• 2004 – PSAV Property of the year – Arizona Biltmore

• 2005 – PSAV Regional Labor Cost Manager of the Year. – Hyatt Regency Century Plaza