Manager Customer, data entry, finance process,oracle

Renju Thulaseedharan

Mobile: +968-********, *****127

Email: adlh4y@r.postjobfree.com

Career Objective

Looking forward for a new opportunity to work in a challenging environment, where I can utilize my knowledge and explore my skill set in contribution to the success of the organization and also for the improvement of my personal skills.

Academic Details

Degree College/School University/Board Year of Passing MBA IICMR University of Pune 2016

BCA DR.D.Y.Patil College University of Pune 2014

Higher Secondary School DR.D.Y.Patil College Maharashtra State Board 2011 Secondary School

Sant.Sai.English.Medium

High School Maharashtra State Board 2009

Skills

• Order to cash management

• Account Receivable

• Customer setup

• Invoice write off

• Quality check

Key Academic & Personal Achievements

• Team Award for Customer Delight (Sopra Steria)

• Received 2 Appreciation letter for outstanding performance. (Sopra Steria)

• Certificate in student Cluster “ Face and Ace” Banking and Portfolio Management.

• Certificate of Participation in Business Process Excellence.

• Participated and got certificate as Runner up in UDAAN 2015(State Level Inter Collegiate Business Competition).

• Topper in MBA First Semester for Organizational behaviour subject.

• Participated in state level seminar at IICMR College. Key roles and responsibilities

• Working for Account Receivables management.

• Daily status reporting.

• Preparing & Sending reconciliation sheet on weekly basis to Onshore Counter Part.

• Quality checks on daily processed tasks of the entire team.

• Providing training to new resources joining the team. Work experience details

1. Company Name: Sopra Steria India Pvt Ltd (30th July 2018 to January 2021) Designation: Process Executive

Project Name: Shared Services Connected Limited (SSCL) Domain: Finance and accounts (Order to cash)

About SSCL: It enables Government departments to share a wide range of business support and other client-specific value-added services. It is a key part of Government’s Next Generation Shared Services strategy, and an enabler for public sector reform. Clients include a number of government agencies including the Department for work and Pensions, the Environmental Agency, the Department for Food & Agriculture, the Ministry of Justice & the Cabinet Office. Roles and Responsibilities:

Customer set up for key accounts (Department for work and Pensions, the Environmental Agency, the Department for Food & Agriculture & the Cabinet Office).

Handling Invoice/Credit note/ Debit note creation for Key accounts on daily basis.

Handling Invoice write-off on weekly basis.

SOP creation to the client as per their requirement.

Proactive review standard for operating process and work with quality team to resolve issues.

Analyzing daily volumes of request received, processing the requests & maintaining it in the log.

Assigning daily task to team member and working closely with team member to deliver the cases to clients with 100% accuracy and without missing KPI’s.

Quality checks on the daily processed tasks of the team member.

Preparing reconciliation log & transcation log and sending it to onshore manager on daily/weekly basis.

Attend trainings as required to maintain proficiency.

Maintaining query tracker for the team.

Providing training to new resources joining the team. 2. Company Name: Searce Logistics Analytics LLP (21st Nov 2016 to 1st April 2018) Designation: Finance Analyst

Project Name: CEVA Logistics

Domain: International Rating and Billing

About CEVA Logistics: CEVA logistics provides and operates transportation and supply chain solutions for large and medium size national and multinational companies. It is the world leader in shipping and logistics and together it provides unrivalled end to end supply chain services and solutions.

Roles and Responsibilities:

Rating and billing for Ocean shipments (FCL,LCL), Ocean Export, Ocean Import, Ocean Foreign to Foreign and Air shipments, Air Export, Air Import.

Analyzing daily volume of shipments, Shipment frequency and processing the volume.

Handling Rating and billing for key customers.

Implementation of tariff, creating a to-be process flow and working on the shipments accordingly.

Sending reconciliation sheet to customer on daily basis.

SOP creation to the client as per their requirements.

Analyzing every pre-alert received from origin station and working on the shipments accordingly.

Proactive review standard for operating process and work with EHT team to resolve issues.

Working with customer for the collection.

Assigning daily task to team member and handling reports on day to day basis.

Preparing and Sending weekly report to station manager as per their requirements.

Handling AR calls and customer calls on monthly basis and identifying the improvement areas.

Personal Details

Name Renju Thulaseedharan

Date of Birth 25-Jun-1993

Nationality Indian

Gender Female

Marital Status Married

Known Languages English,Hindi,Marathi,Malyalam

Contact Number +91-917*******, +968-********

Address

Rudraksmam Building, Flat No 402

Behind Kulkarni hospital,

Ramnagar Housing Society, Bhosari, Pune -411039

Declaration

I hereby declare that the above information is true and correct to the best of my knowledge. Renju Thulaseedharan

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