Heena Pabani
Houston, TX ***** • 832-***-**** • adlh0d@r.postjobfree.com
Professional Summary
Around 2+ Year of industry experience as a Business Analyst with respectable understanding of High-Level Business Requirements Gathering, Business Process Flow, and Business Analysis.
Education
Master of Science: Engineering Management 06/2020
University of Houston Clear Lake Houston, TX
Bachelor of Science: Electronics and Telecommunication 05/2015
Amaravati University Yavatmal, India
Skills
·Microsoft Office tools namely MS Project, MS Visio, MS Access, MS Word, MS Excel, MS Outlook, and MS PowerPoint
·SDLC/Design Methodologies: Unified Modeling Language (UML), RUP, Agile, and Waterfall
·Data Analysis tools: MS Excel (Pivot tables, VLOOKUP, Macros) VBA, SQL, tableau
Work History
Business Analyst 07/2020-Present
Independent Financial Solution Houston, TX
·Worked extensively with SMEs and conducted JAD sessions to understand and document their requirements pertaining to the Credit Card processes. Worked with all levels of client staffs in solution definition.
· Supported Data Analyst in Data Requirement Analysis and Data Mapping in preparation for data transfer.
· Assisted with product evaluation, product customization and system integration. Involved in GAP analysis around the identification of business rules, business and system process flows, user administration, requirements, and assumptions.
· Co-authored Business Requirements Document (BRD) with the business users. Extracted, discussed, and refined business requirements from business users and team members.
· Analyzed user problems, including automated and manual business processes, and identified, researched, investigated, defined, and documented business processes.
· Designed and developed Use Cases, Use Case Diagrams and Activity Diagrams using UML.
·Environment: Rational Requisite Pro, Rational ClearCase, MS Project 2007, MS Visio 2007, MS Office suite 2007, SSMS
Business Analyst Intern 01/2020 to 04/2020
CMIT solutions Houston, TX
·Created full report for Operations Manager to check for unpaid transactions.
·Created pivot tables and chart for regional manager to check performance of 40 stores, 90 employees and total Activations.
·Recorded and edited Macros using VBA to eliminate extra steps to decrease processing time to improve efficiency.
·Conducted User Acceptance Testing (UAT) of the developed applications along with the end-users.
·Wrote Ad-Hoc queries and Stored Procedures using SQL Server Management Studio.
·Reported bugs and interacted with the software development team to resolve issues.
·Seamlessly collaborated with 10 members to achieve daily objectives.
·Environment: Rational ClearQuest, MS Word, MS Excel, MS Access, MS Project, MS Visio, Test Director, JIRA
Graduate Teaching Assistant 08/2019 to 05/2020
UHCL Houston, TX
Assisted Professors in evaluating assignments, keeping track of student's submission, solving student issues/doubts via email and personal meeting for three courses: New Business Development, Enterprise Resource Planning and Organizational Behavior
Business Analyst 07/2015 to 05/2016
AYN InfoTech Ltd Pune, MH
·Gathered business requirements through interviews, questionnaires, prototyping and observations of account managers. Track and manage business and client interactions in JIRA
·Create use cases and test scenarios, tracked testing results in JIRA.
·Performed UAT Testing prior to major enhancement releases.
·Created flowcharts using Microsoft Visio
·Exported reports for data analysis, ran queries of the data base using SQL.
·Provided minutes for facilitated meetings.
·Analyzed business specification documents, developed test plans, defined test cases,
·Created various artifacts such as Functional Requirement Document, Business Requirement Document, Business Process Flows, Use Case Diagram/Use Case Document and Change Requirement Document.
·Worked in conjunction with testing, development and other teams in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects.
Projects
Research paper on “Impact of COVID-19 on hotel industry in USA”
Course: Capstone (M.S)
Decision making using engineering economic tools for TATA steel LTD
Course: System Engineering and Economics (M.S)
Accomplishments
·SAP student recognition award for completing a program of study supported by the SAP software solution portfolio
·Published paper on Overview of Swarm Robotics (B.S)