RANJIT B. NAPOLITANO
OBJECTIVE
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
EXPERIENCE
Resorts World Genting - June 2017 - May 2020
Croupier
Responsible for overseeing and operating table games (throwing dice, spinning the roulette wheel and dealing cards in casino games)
Providing information about the rules of the game and observe players for appropriate activity while at the table Distributing bets and payouts
Determining winners
Exchanging money for chips
Solving disputes disputes in the gaming table
Open Access Marketing Philippines - March 2017- June 2017
Customer Service Representative
Provides assistance to food delivery personnel with their inquiries regarding their salary and tips, delivery of parcels at the assigned route
Provides assistance in troubleshooting delivery personnel's mobile application to ensure the completion of their delivery Reviewing deliveries with customers to ensure food parcels meet their needs
Supporting daily operations of online delivery through chat or email
Alorica - January 2016- January 2017
Customer Service Representative / Technical Support Representative
Assisting customers with complaints and questions by providing information
Responsible for providing quality technical support to customers experiencing issues with their phone and cable services Applying company technical support and troubleshooting policies and procedures
Giving suggestions about other products and services Processing orders and prepare correspondence
Fulfilling customer's needs to ensure customer satisfaction
adlh07@r.postjobfree.com
L1 B1 Unit B2 Halcon street,
Bermuda Sudivision, Las Piñas
City
EDUCATION
Philippine Christian University 2011-2015
Bachelor of Science in Tourism Management
Arellano University 2007-2011
High School
Tara Elementary School 2001-2007
Elementary
INTERNSHIPS
Receptionist at United Philippine Lines, INC (Carnival Cruise Lines), Intramuros Manila Data Encoder at Competent Maritime Professionals and Sea Staff Center, Malate, Metro Manila
SKILLS
Basic Computer Skills
Communication Skills
Flexible and adaptable
Emotional Intelligence
LANGUAGE
English
Filipino
PERSONAL DETAILS
Date of Birth : 02/03/1995
Marital Status : Single
Nationality : Filipino
Religion : Roman Catholic
Height : 5'7
Skype : ranjit_napolitano
REFERENCE
Maria Cristina Garcia - "Open Access Marketing Philippines INC" Team Leader
adlh07@r.postjobfree.com
Benjamin Bong Ubongen JR. - "Open Access Marketing Philippines INC" Team Leader
adlh07@r.postjobfree.com
Margarita Cecilia Cruz - "Accenture"
Team Leader