Store Manager Customer Service

CURRICULUM VITAE OF NOKUBONGA SIHLANGU

PERSONAL DETAILS

Surname : Sihlangu

Names : Nokubonga

Date of birth : 29/08/1993

Residential address : 79 Gardenia Street

Umkomaas

Durban

4170

Post address :same as above

Contact numbers : 065*******/076*******

Nationality : South African

Gender : Female

Home language : English/ IsiZulu

Other language : IsiXhosa

Marital Status : Single

Race : African

State Of Health : Excellent

Criminal offence : None

EDUCATIONAL QUALIFICATIONS

Last school attended : Hlamvana High School

Grade passed : Grade 12

Year : 2012

TERTIARY QUALIFICATION

Name of Institution : Mthashana TVET College

Qualification Obtained : N6 Human Resources Management Certificate

Year : 2018

Status of Qualification :Completed, awaiting awarding of National Diploma:HR

SKILLS

1.Computer skills : MS Word, MS PowerPoint, MS Excel and Internet Explorer

2.Report writing skills

3.Communication skills (verbal & non- verbal)

4.Interpersonal skills

5.Analytical skills

6.Researching skills

7.Leadership skills and ability to supervise

8.Planning skills

9.Ability to work independently

10.Multi-cultural tolerance

WORK EXPERIENCES

Name of Employer : Webbers clothing and footwear store

Position held : Intern -Human Resources Management

Duration : 1 February 2019 – 30 September 2020( 1 year 6 Months)

Reason :contract expired

Duties and responsibilities

attending to payroll queries

compiling and updating statistics

stock management

merchandizing

administration and photocopying

data capturing

cashier

leave management through filing and updating register

assisting with induction programmes training and other relevant trainings

filing and liaising with store manager on admin duties

report writing

Name of Employer : Cartha Travel Tours

Position held :Admin cleck (part- time)

Duration : 1 January 2018 – 30 December 2018 (1 year)

Duties and responsibilities

Administrative duties, compiling and emailing invoices,travel itineraries, vacation quotes

compiling and updating data bases

Human Resources Management

record keeping

switchboard operation

order stationary

report writing

photocopying and phoning clients

data capturing filing and liaising with company director on travel proceedings

report writing

REFERENCES

Name :Mr Sandile Ncube

Occupation : Store Manager

Institution : Webbers Clothing and footwear

Contact details s : 035*******/060*******

*************@*****.***

Name : Miss Ncamisile Mpanza

Occupation : Director

Institution : Cartha Travel Tours

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