Natalie Shiff
********@***.*** Pittsburgh PA **228 412-***-**** LinkedIn.com/in/natalie-shiff
EDUCATION & TRAINING BUSINESS & RELATIONSHIP DEVELOPMENT PROFESSIONAL LARGE GROUP PRESENTER
PROFESSIONAL PROFILE
Educator of elementary through post-secondary students and adults. Generate audience attention, participation and interest in topics presented as a professionally trained presenter. Background in sales, customer service, and client relations. Connect, interact and worked effectively with diverse personalities and skill levels. Consistently maintain high quality and productivity, while achieving company or self-determined goals.
EDUCATION CERTIFICATION
M.S., Mathematics Education, UNIVERSITY OF PITTSBURGH, Pittsburgh, PA
B.S., Elementary Education, KENT STATE UNIVERSITY, Kent, OH
Certified Trainer & Speaker, JOHN MAXWELL TEAM, Orlando, FL
WORK EXPERIENCE
Tutor NATALIE’S SUCCESS TUTORING SERVICE, Pittsburgh, PA 2019 -Current
One on one tutoring to students and adults. Business started and has grown by word of mouth and online
advertising. Connecting on individual levels, students continue to the next year. Goals and rewards!
Adjunct Professor COMMUNITY COLLEGE OF ALLEGHENY COUNTY, Pittsburgh, PA 2018-Current
Foundational Math and Algebra Skills. Students give high ratings, exceptional explanations.
Many students follow me to different campus, often many miles out of the way, to be in my class
Tutor THERAPY SOURCE TUTORING, Pittsburgh, PA, 2016-Current
Tutoring to students of all ages, all abilities. Emotional problems, dyslexic, autistic and advanced honor students
Lead Trainer & Sales Consultant PREMIER DESIGNS, Pittsburgh, PA 2008-2020
Recruited, interviewed, hired, trained, supervised, and evaluated part-time team members and provided opportunities for both professional development and personal growth.
Managed, coordinated, monitored, and evaluated team members regarding their establishment of sales volume projections in order to achieve and or exceed company commission goals and objectives.
Provided superior customer service, personalized attention, assistance and support, and product/service knowledge and expertise in meeting specific client needs, requests, requirements, and expectations.
Identified areas of client satisfaction and motivation for business retention, and successfully established and maintained positive relationships to improve customer service and increase sales volumes and profits.
Attended and participated in professional continuing education seminars, workshops, and training sessions that updated and improved leadership, management, communication, and computer skills.
Self-motivated to earn yearly trips, and secured placement in top 6% sales status, out of 8,751 jewelers.
Recruiter BRADFORD SCHOOL, Pittsburgh, PA, 2016
Made top recruiter within first couple months of employment, unique system of connecting with seniors, juniors, turning in highest rate of caller cards for the college, within the tri-state area, Pennsylvania, Ohio,
and New York.
Generated interest in the school and its programs through enthusiastically delivered PowerPoint presentations and by individually connecting with the students prior to and after presentations.