DAVID A. CALAMARO, MBA

Pottstown, PA ***** 610-***-**** adlgt5@r.postjobfree.com

SOLUTION DELIVERY PROJECT MANAGEMENT IT MANAGEMENT PROCESS IMPROVEMENT Information Systems Manager with more than 15 years of experience leading and supporting efforts to create, implement, and support enterprise IT systems and services. Leads IT teams throughout the design, development, and implementation of systems, software, and processes that improve business and technology performance. Leverages extensive experience in strategic planning, project management, budget management, change management, and risk management. Professional history includes successfully implementing IT solutions and services for major businesses in the Healthcare and Government industries. Currently seeking roles as an IT Manager or IT Director. PROFESSIONAL ACHIEVEMENTS

• Oversaw a business-critical initiative to migrate from VMware ESXI 6.5 to ESXI 7.0, managing work requirements and deliverables for multiple technology engineering, implementation, and support personnel, accomplishing completion of the project with no operational downtime.

• Worked with stakeholders in multiple business segments to coordinate relocation of disaster recovery platforms and services to a new data center in Minnesota, attaining all project deliverables ahead of schedule.

• Managed a team responsible for replacing all Windows 7 Citrix VDI images with Windows 10 and set up access for users working in Puerto Rico, enabling the company to achieve compliance with government regulations.

• Directed the migration of 170 TB of company data to new encrypted disk shelves while reusing drives from another data center to be used as swing gear, resulting in savings of over $100,000.

• Negotiated support contracts with technology vendors, ensuring that all new service agreements and contracts aligned with annual IT budgeting requirements for a $5 million budget.

• Mentored multiple IT professionals simultaneously in company requirements and IT standards, ensuring optimum readiness and response according to evolving company needs in addition to personal career and education developmental goals.

PROFESSIONAL EXPERIENCE

OPTUM, Eden Prairie, MN

Systems Management Analyst (2016 - Present)

• Manage enterprise IT implementation, administration, and support efforts; oversee systems administration efforts to ensure availability, stability, and security of technology platforms.

• Work with cross-functional teams to gather requirements, configure systems, conduct testing, and implement systems in production environments, while also reinforcing strategic planning efforts to assist executives in decision-making processes that generate business revenues.

• Lead projects to implement new technologies to enhance business and system performance, including developing, deploying, and supporting core infrastructures, hardware refreshes, system upgrades, data encryption, and any other required IT implementation and support projects.

• Align implementation and administration efforts with business requirements and industry best practices governing operation of enterprise networks.

• Collaborate with management teams, IT service providers, and vendors to provision services, resolve reported technical issues, while serving as top-level escalation point for all levels of technical support incidents.

• Led the research, development, and implementation of a HIPAA-compliant IT decommissioning plan. DAVID A. CALAMARO, MBA PAGE TWO

EXECUTIVE HEALTH RESOURCES, Newtown Square, PA

IT Systems Management Analyst (2011 - 2016)

• Delivered enterprise IT implementation and support services for NetApp, Citrix, and VMware environments, providing expert direction, strategic development, and system management throughout engineering and administration of IT systems.

• Led development and administration of storage platforms, performed system migrations, system upgrades, and patching, executed infrastructure expansions, and deployed new processes to improve system security and compliance.

• Coordinated all necessary solution engineering and administration services with internal and external providers; monitored system implementation and support processes, and handled escalated cases to resolve advanced hardware and software issues.

• Communicated with internal business leaders, customers, and service providers to deliver project status updates, including coordinating change management and risk management efforts to ensure business continuity throughout any changes to the IT enterprise.

• Aligned system support processes with operational best practices in technology management. EXECUTIVE HEALTH RESOURCES, Newtown Square, PA

Technical Support Analyst (2008 - 2011)

• Employed and supported enterprise IT resources, including servers, PCs, and peripheral devices, providing responsive, expert IT implementation and administration of systems used by more than 3,300 employees.

• Conducted help desk resolution of business-critical IT systems, ensuring timely handling of enterprise IT issues. EARLY EXPERIENCE

Intelligence System Support Administrator (Held a Top Secret (TS/SCI) Security Clearance) (2004 - 2008) UNITED STATES AIR FORCE, McGuire AFB, NJ Osan Air Base, South Korea EDUCATION

Master of Business Administration (MBA)

UNIVERSITY OF MARYLAND GLOBAL CAMPUS

Bachelor of Science, Information Systems

STRAYER UNIVERSITY

Associate of Science, Information Systems Technology COMMUNITY COLLEGE OF THE AIR FORCE

TECHNICAL SKILLS

OPERATING SYSTEMS: Windows Server 2012 / 2016 / 2019, Windows 7 / 10 HARDWARE: HPE ProLiant Servers (DL580, DL380, DL560), HPE Laptops (Elitebooks, Probooks), HPE Desktops, NetApp Storage Systems / Disk Shelves

SOFTWARE: VMware ESXI, Citrix XenApp, Citrix XenDesktop (VDI), NetApp Data ONTAP, HPE OneView, Microsoft Active Directory, Microsoft Office

PROTOCOLS: NAS, SAN, CIFS, NFS, iSCSI, Fiber Channel, DHCP, DNS, Group Policy, TCP/IP

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