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Desktop Support Engineer

Location:
Mumbai, Maharashtra, India
Posted:
April 06, 2021

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Resume:

Resume

Abhijeet Vijay Yampatkar.

(M) : 981-***-**** / 996-***-****.

Email id:-adlgsd@r.postjobfree.com.

Professional Summary

A detail-oriented professional with a passion for service in the information technology industry. Skilled in a wide range of desktop applications, their uses, and how to maintain and repair them. Expert interpersonal communicator who is not satisfied until the customer is satisfied.

Education Qualification:

HSC & Hardware& Networking Course from Sai Computer institute

Technical Skills:-

Troubleshooting hardware and networking issues.

Troubleshooting window’s operating systems.

Installation of all window’s operating systems.

Microsoft outlook configuration.

Mail archiving.

Updating windows security patches.

Data backup.

Antivirus patch update.

Active directory services and configuration.

Creating group policy in domain.

DHCP & DNS configuration.

Networking Support Skill:-

Basic networking, peer to peer, Map drive, Data sharing.

TCP/IP Configuration, Smooth running internet, Maintenance.

Networking in Domain environment, & troubleshooting.

Hardware Installation, Maintenance & trouble shooting.

LAN troubleshooting.

Work Experience

Desktop Support Engineer Assistant

2019 – Present

Working Experience History:-

Company name

Location

Date From

Designation

Sony Enterprises

Visakhapatnam

September 2005

TO

Dec 2005.

Support Computer Eng.

Sai Computer institute.

Khar

January 2006

TO

August 2006

Support Computer Eng.

Newtech Computer Servers Pvt. Ltd.

Powai

Sept 2006

TO

Till date

Desktop Support Engineer

Work Experience summary:-

Configure antivirus software to fully protect IT environment.

Monitor the performance of the computer systems and address issues as they arise.

Install computer hardware and software on desktops to keep versions current.

Initiate and complete Microsoft Windows server operating system updates.

Network with LAN/WAN and active directory for continuous company connection.

Completed password changes and supplied active directory support.

Installed both computer hardware and software.

Answered new hire questions regarding Microsoft Office.

Client Varun Shipping Company (Ballard Pear) & Datamatics Global Services Ltd. (Andheri Seepz)

-Manage Domain environment for two sites through remote support ( VNC)

-Manage shared folder and devices through permission

-Mail Clients configuration backup &Troubleshooting (MS Outlook)

-Data Backup of all users,

-Local and Network Printer configuration, troubleshooting.

-Internet & LAN configuration, troubleshooting

-Software troubleshooting update and patch installation

Issue H/W, S/W and accessories to users.

-Inventory management.

-Data Cards configuration and troubleshooting.

Personal Information

Date of Birth : 28th April, 1982

Nationality : Indian

Sex : Male

Marital Status : Married

Languages Known : English, Hindi, Teague, and Marathi.

Hobbies : Listening to Music &Travelling

Address : 005 YahojyotiApt, Kaylan East,

Declaration:

I hereby declare that the details furnished above are true and complete to the best of my knowledge and belief.

Date:

Place: Mumbai



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