Customer Service Representative
Resume:
Linda Phillips
Boston, MA ****5
857-***-**** adlgoi@r.postjobfree.com
EXPERIENCE
Certified Home Health Aide/Certified Nurse Assistant 08/2015 - Present
First Light Home Care Needham, MA
●Client care and treatment: Provide stand upright position hoya lift assistance, catheter care and cleaning, hygiene assistance, dressing assistance, incessant communication prompts, wheelchair assistance, reading to client, feeding, reteaching social skills, Dementia and Alzheimers assistance, range in motion exercises
●Hospice Care, take vitals and respiration, medication reminders, using customer service techniques while interacting with loved ones
●BADL’s (basic activity of daily living)
Certified Home Health Aide/Caretaker 08/2011 - 8/2017
Helping Hands of America Newton, MA
●Client care and treatment: Provide medication reminders, catheter care, hygiene assistance, dressing assistance, cooking and preparation, position and repositioning clients
●Take vitals and respirations, grocery shopping, errands, setting up and bringing clients to appointments, ADL's (activities of daily living) and BADL's (basic activity of daily living)
Certified Home Health Aide 08/2007 - 08/2011
All Care Visiting Nurse Lynn, MA
●Client care and treatment: Provide medication reminders, catheter care, hoyer lift care, hygiene assistance, dressing assistance, cooking and preparation, position and repositioning clients when they are immobile
●Take vitals and respirations, grocery shopping, errands, setting up and bringing clients to appointments, ADL's (activities of daily living) and BADL's (basic activity of daily living)
Maintenance/Porter 08/2007 - 04/2008
St Teresa Home Lynn, MA
●Meticulously maintained the entire building
●Prepared and cooked meals for residents, cleaned kitchen, set up and vacuumed dining area
Customer Service Representative 01/2001 - 01/2002
Lightbridge Lynn, MA
●Provided stellar customer service to a large range of customers and potential customers
●Interacting with representatives in order to attain sales while using company systems
EDUCATION
North Shore Community College Lynn, MA. Technical Certificate 08/1996 – 1998
Women at Work Dorchester, MA. Administrative Certificate 01/2015 – 06/2015
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