Post Job Free

Resume

Sign in

Medical Customer Service

Location:
Waco, TX
Posted:
April 06, 2021

Contact this candidate

Resume:

MAGELLA STANCE

**** ******** *****, ****, ** ****0

254-***-**** magellalewis@@aol.com

PROFESSIONAL PROFILE

Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Ability to facilitate the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.

Honest, dependable, and trustworthy.

Strong listening and motivation skills; Certified in CPR.

Regarded as a loyal and competent employee as evidenced by dedicated work history. KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration Medical Billing Medical Records Management Release of Information Introduction to ICD-10-CM Coding HIPAA Compliance Anatomy & Physiology

Electronic Health Records EHR / EMR Greenway Computer Information Systems Medical Transcription Office Accounting MS Office / MS Word Medical Laws & Ethics Path Physiology for Medical Office Principles of Management CERTIFICATIONS

Pursuing Medical Administrative Assistant Certification (CMAA) EDUCATION

Ultimate Medical Academy

Diploma – Medical Administrative Assistant, 2016

Comprehensive training included:

Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals, and organizations that offer medical records services.

Prepare patients for examination and treatment.

Maintain medical charts and electronic medical records (EMR/EHR) systems.

Obtain insurance authorizations for procedures, gather medical histories, and collect payments. PROFESSIONAL EXPERIENCE

Servexo/VA Hospital – Temple, TX 04/2020 – Present Covid Screener Officer

Takes and records temperature and records it per protocol.

Keeps a log of all visitors, vendors, and patients to include name and phone number for easy contact.

Complete health questionnaires, including Covid 19 questionnaires for all staff.

Dispense masks and other PPE as required.

Attention to professionalism and detail.

Bill Logue Juvenile Detention Center – Waco, TX 08/2003 – Present Detention Supervisor

Supervise juvenile offenders in a correctional setting.

Manage Detention Officers.

Oversee the overall operation of activities daily. Texas Department of Criminal Justice – Marlin, TX 02/1995 – 05/2003 Sergeant of Correctional Officers

Supervised adult offenders in a correctional environment.

Managed Correctional Officers.

Oversaw the overall daily operation of activities and movements in correctional setting. Mexiastate School – Mexia, TX 06/1994 – 02/1995

Mental Health Mental Retardation Aide

Assisted clients in daily living.

Transported clients to workshops.

Helped with bathing, feeding, and hygiene.



Contact this candidate