Customer Service, Medical, Clerical, Data entry
Resume:
Ariella Z. F. Wisdom
Kingston 8
adlg8l@r.postjobfree.com
Overview
I am an enthusiastic individual who is detail-oriented with excellent customer service skills, impressive time management skills and quick learning capabilities, who is dependable, dedicated, focused and able to adapt to or alter any situation presented. I seek to contribute my skill set to help increase and support the progression of your establishment.
Education
Mico University College September 2011 - December 2015
Bachelor’s Degree in Primary Education.
Ardenne High School September 2007 – July 2011
High School Graduate Certificate.
8 CSEC/CXC subjects.
Activities
Member of:
The Basketball Team (Ardenne).
The Swim Team (Ardenne).
Key Club (Ardenne).
The Tennis Club (Ardenne).
Mico University Choir (Mico).
Mathematics Society (Mico).
Drama Club (Mico).
Experience
Animalcare Veterinary Hospital. Animalcare Portmore
4 Goodwood Terrace, Kingston 10. Shop 6 Portmore Palms Plaza, Lot 23 West Trade Way, Portmore
Inventory Clerk September 2018- November 2019
Assuring all supplies and equipment are inventoried, received and distributed in accordance with proper and prudent practices for both hospitals.
Inventory appropriate departments, which will in turn generate both stock and non-stock requisitions for both hospitals.
Ordering of all hospital stock ranging from stationery to medical equipment, medicine and any all required supplies for both hospitals.
Pick up and delivery of stock orders from storeroom inventory on a timely basis.
Receive and deliver and/or shelf all incoming shipments, ensuring accuracy of shipments, noting damage or shortages for both hospitals.
Responsible for shipment of incoming/outgoing supplies, including returns with proper packaging and insurance.
Route packing slips to appropriate personnel.
Full database entry of any and all stock of both hospitals.
Keeps the storeroom, staging and dock areas clean and organized accordingly at all times at both branches.
Establish and maintain a good professional rapport with the medical staff, administration, Veterinary personnel, staff for patient care areas, and members of all other hospital departments and services.
Meet or exceed standards of compliance of all the accreditation and regulatory bodies and commissions, in relationship to the purchasing function of both branches.
Performs any and other related duties as may be assigned by all Veterinary doctors and managers at both branches of hospital.
Front Desk Receptionist
Greets and directs all patients within both practices.
Obtaining patient demographic and verifying insurance information at each visit.
Obtaining necessary patient information to meet current Federal guidelines and
Meaningful Use guidelines for electronic medical records.
Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.
Obtaining patient authorization for medical records release (HIPAA compliance).
Schedules any necessary appointments after completion of patient visit.
Monitor and review patient schedules for next day office appointments.
Identifying and resolving minor patient billing complaints.
Assists in ordering, receiving and stocking of office supplies.
Maintaining cleanliness of waiting room.
Assists other Medical Receptionists and Medical Secretaries as needed.
Any and all other duties as assigned.
Tara Courier Services
49 Lyndhurst Road, Kingston 5.
Data Entry Clerk.-UPS Department November 2016 – August 2018
Managing the collection of proof of deliveries.
Entry of proof of deliveries through both UPS and company database.
Daily liaising with couriers, supervisors, managers and branches on the tracking of incoming and outgoing shipments.
Daily file organization of Proof of deliveries collected.
Daily records and system updating.
Compiling and creating statistical reports on outstanding and missing shipments.
Investigating outstanding and missing shipments.
Customer service for UPS clients.
Transcribing messages for clearance agents and supervisors.
Supporting functions in customs brokerage.
The Cumberland High School
1 Cumberland Drive, St. Catherine.
ASTEP Assistant Teacher September 2015- September 2016
Occasional teaching of resident 8th grade and Science class.
Individual teaching of remedial and advanced students.
Assisting form teacher with all responsibilities associated with resident 8th grade class.
Participating in the inception and fruition of any and all school functions and outings.
The Dunrobin Primary School
37 Dunrobin Avenue, Kingston 10.
Student – Teacher January 2015 – April 2015
Weekly teaching of a grade 4 classroom.
Undertaking the everyday responsibilities of that of a regular teacher.
Participating in any and all school functions and outings.
Keylinks Supplies and Services
95 – 98 Constant Spring Road, Kingston 10. Shop # 9.
Assistant Secretary June 2014 – August 2014
The sale of keys, locks, door knobs and other paraphernalia.
Organizing paperwork.
Answering and transferring client calls.
Cutting and duplicating keys for clients.
Transcribing client information.
Smart Kids Nursery Preschool and Learning Centre
114 Constant Spring Road, Kingston 8.
Child Care Provider June 2011 - July 2011
Managing basic skills classes.
Organizing and monitoring lunch and play time.
Monitoring aftercare.
Y.M.C.A/ Young Men Christian Association
21 Hope Road, Kingston 10.
Swim Instructor (Voluntary Service) June 2010 - July 2010
Organized Starfish class for children.
Organized rotary breathing emphasis classes.
Emphasis on diving, elementary backstroke and survival skills classes.
Skills
Experience in teaching Language Arts, Mathematics, Social Studies, Integrated Science and Religious Education.
Proficient in general computer skills as well as Microsoft Word, Excel, PowerPoint and other desktop publishing programmes.
Ability to quickly learn and efficiently use any and all forms of database programmes needed.
Graphic designing, layout and editing capabilities.
Versed in data entry analysis and finding appropriate solutions.
Proficient and accurate typing skills.
Great documentation skills.
Excellent communication skills, both written and verbal.
Proficient in file organization.
Able to work under pressure.
High levels of concentration.
Situation adaptability.
Good workflow and time management.
Versed in conversational French.
Able to work in a team and independently.
Upholding and adhering to strict confidentiality regulations.
References
Dr. Graham Brown – Head Veterinarian and owner of the Animalcare Veterinary hospital/Animalcare Portmore.
4 Goodwood Terrace, Kingston 10.
Mr. Ricardo Mangaroo - Supervisor for the UPS Department at Tara Courier Services.
49 Lyndhurst Road, Kingston 5.
Rev. Manley Wisdom Jr. JP - Form Teacher at the Cumberland High School
Mrs. Diana Goslin-Green - Vice Principal of the Cumberland High School
1 Cumberland Drive, St. Catherine.
Mr. Noel Watt - Principal of the Dunrobin Primary School
37 1/2 Dunrobin Ave, Kingston 10.
Mr. John Bailey - Owner of Keylinks Supplies and Services
Princeville Plaza
95 – 98 Constant Spring Road, Kingston 10.
Shop # 9
Contact this candidate