Medical Assistant

JOHN STEVEN CHAFIN

***** ****** ***** ***, ********** BEACH, FL 32034, 904-***-****, *********@*****.***

OBJECTIVE

I am an experienced Practice Manager with 29 years in Healthcare. I am Familiar with all aspects of daily business operations including, personnel, human resources, HIPAA, and OSHA compliance, payroll, and numerous administrative duties. I thrive in fast paced high energy environments while leading and motivating employees to work at the highest level possible.

EXPERIENCE

1/25/2021 TO 3/19/2021

Anderson Longevity Clinic

Jacksonville, FL

PRACTICE ADMINISTRATOR

Responsible for fulfilling the mission and vision of the clinic.

Develops plans for growth strategies.

Maintains billing records for all patients.

Responsible for staff training and education.

5/20/2019 TO 1/22/2021

Mendez Family Care

Jacksonville Beach, FL

PRACTICE MANAGER

Responsible for managing the day-to-day operations of a Family Practice Office.

Ensures proper staffing to meet the needs of daily schedules.

Monitors daily collections and balances due.

Responsible for staff development and conflict resolution.

Prepares work schedules, makes job assignments, and prepares and approves payroll. Provides direction and priorities of work activities within the clinic.

Direct management and leadership of entire team including hiring, compensation, retention, performance management.

Provide expert input to client proposals and contracts to ensure commitments and expectations are well defined and managed.

Manage team performance to meet and exceed targets for revenue, margin, and growth.

Manages services personnel including engagement staffing, staff performance/evaluations, effective communication, career planning, and succession planning.

Responsible for the implementation of Phreesia.

12/8/2014 TO 5/17/2019

Jacksonville Orthopaedic Institute

Jacksonville, FL

LEAD MEDICAL ASSISTANT

Prepare for patient interaction in the clinical setting.

Review charts, medical records, and other sources of documentation.

Obtain medical records, lab reports, diagnostic study reports, and other documentation as indicated.

Collaborates with scheduling, billing, and other internal departments to ensure a seamless patient experience.

Measure, record, and report vital signs, order radiologic studies, and order medications as directed. .

Proficient in Centricity Electronic Health Record.

Maintains effective continuity of care.

IT Super user, training personnel on EHR new requirements.

1/1/2014 TO 12/7/2014

Quest diagnostics

Fernandina Beach, FL

PATIENT SERVICE REPRESENTATIVE LEAD

Managed the staff and oversaw all daily operations of the facility.

Managed all budget, productivity, and all regulatory compliance.

Responsible for training, coaching, supervision, and development of staff.

Managed all employee, patient, and physician satisfaction.

1/1/2012 TO 1/1/2014

Mayo Clinic Jacksonville

Jacksonville, FL

PHLEBOTOMIST

Provided clinical and hospital-based laboratories specimen collection.

Performed CLIA waived laboratory testing.

Assists nurses with difficult INT sticks.

Assistant trainer responsible for training all Medical Laboratory Technologist students in phlebotomy.

10/1/2008 TO 2/1/2012

Naval Branch Medical Clinic, Kings Bay

Kings Bay, GA

HOSPITAL CORPSMAN FIRST CLASS PETTY OFFICER

Retired Hospital Corpsman with 20 years’ experience.

Leading Petty Officer for medical clinic with 150 staff members.

Field Medical Technician formerly deployed to Iraq.

Managed training requirements for 150 staff members.

Performed diagnostic testing as Medical Laboratory Technician aiding in Medical providers diagnosis of patients.

American Heart Association Training Site Faculty.

Education and Training Coordinator; designing training classes for 150 staff members.

Leading Petty Officer in Blood bank and Donor Center, responsible for training new donor team members.

EDUCATION

Purdue University Global- Bachelor of Science in Healthcare Administration, 2020

Current CPR certification through American Heart Association

Current Assessment-Based Recognition in Order Entry through AAMA

Naval Undersea Medicine Institute, Groton, CT – Radiation Health Technician 2007-2008

Coastal Carolina Community College- EMT Basic 2000

Field Medical Service School, Camp LeJeune, NC- Field Medical Service Technician 2000

George Washington University- Health Service Laboratory Technology 1995-1996

References are available on request.

Contact this candidate