Customer Service Sales

Kennedy Artmore

832-***-**** **** E. Ridge creek Dr. adlg7z@r.postjobfree.com

Highly motivated and results-driven professional bringing extensive experience in logistics and distribution. Team player and natural leader with excellent communication skills. Outgoing and friendly, while also delivering superb customer service, hospitality, and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management and scheduling, data entry and database administration. Experienced customer service management professional bringing 5 years in sales and support, and a talented people motivator and problem solver.

Skills

-Warehouse and fulfilment

-Documentation and reporting

-Multi line telephone systems

-Database administration

-MS office proficiency

-Excellent time management

-OSHA requirements knowledge

-Administrative support/office

-Organization skills

-Inventory Management

EXPERIENCE

Inventory/ Warehouse associate

Amazon Warehouse August 2017-Present

Filled customer orders with efficiency and accuracy. Maintained a clean and organized work space. Conducted assessments of employee understanding and performance. Demonstrated correct procedures and compliance with standards always. Trained up to 10 new employees per month on procedures such as 3-point contact, pallet jack safety and scanning products. Maintained inventory count, tracked usage and documented variances. Inventory cycle counting processes, including product damages. Conducted monthly inventories of materials on the work floor.

Supervisor Customer Service

Chuck E. Cheese July 2013-April 2017

Capitalized on upsell opportunities with new and potential customers. Oversaw team of 20 customer service professional assisting customers. Responded to customer requests with friendly, knowledgeable service and support. Restocked inventory each week and reviewed cash operation data to verify proper replenishment. Assisted customers with food selection, inquiries and order customization requests. Maintained established merchandising standards, including window, sales floor and promotional displays. Resolved customer inquiries and complaints in a timely and empathetic manner.

Front Desk Receptionist

Salon Park August 2012- May 2013

Resolved customer issues quickly and ensured that the manager was immediately notified when problems escalated. Answered the phone, greeted callers and person entering the establishment and determined the purpose of visit. Maintained files and records with effective filing systems. Monitored office supplies inventory and placed orders. Strong customer service management skills; ability to function well with minimum supervision.

Education

Currently enrolled Houston Community College August 2018- May 2021

High School diploma Ridge point High August 2010-June 2014

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