Ashley Summer Gaume'

**** ****** **** ****, ********, CO 80435

Phone: 303-***-**** Email: adlg6d@r.postjobfree.com

Summary of Qualifications:

● Natural born leader and trainer: Leads by example & takes action

● Builds a community within the workplace through communication, listening, & teamwork

● Motivated by being challenged, solving problems, and personal growth

● Goal-orientated

● Focused and calm in high stress situations

● Adept at self teaching

● Adaptable

Work Experience:

Assistant Director of Food and Beverage. Boulder Country Club 7350 Clubhouse Road, Boulder, Co. 80301 September 2016-February 2020

● Manages a staff of 40-60 F&B staff including dining room managers and supervisors. We have two dining rooms, a lounge, boardroom, men's card room, deli, and a pool restaurant which includes five bars.

● Operations focused: SOP implementation

● Writing and actualization of training plans, training key employees to train peers and daily training of staff.

● Proficient with Word, Excel, & Powerpoint

● Assists with event management (member golf tournaments, pool parties, holiday parties, weddings, etc...) set up, operations,, and closing.

● Weekly Beo meeting with all F&B management to review upcoming events, tasks, and weekly goals.

● Scheduling

● Hiring, Interview, and Training

● Member Relations

● Beer, Liquor, Wine Inventory

● Communication with FOH, BOH & other departments when needed

● Responsible for opening and closing

● Maintenance of clubhouse and dining

● Responsible for catering to an experience, not just service.

● Payroll

Dining Room Manager at Boulder Country Club May 2016-September 2016 Trainer Server Bartender at Boulder Country Club April 2015-May 2016

● Management of the floor

● Communication with staff

● Daily Operations including S.O.P

General Manager. IHOP- February 2010- January 2015

● Plan, forecast, organize & execute weekly, monthly, and yearly Unit Control Plans(UCP), Operating Statements, and Transmittals.

● Human Resources- employee paperwork, workers comp & unemployment, payroll, and guest & employee concerns.

● Operate multiple locations.

● Write schedules based on UCP, sales history, and trends.

● Order products & supplies

● Sable & Micros POS systems & hard tickets.

Education:

*Colorado State University at Fort Collins August 2005-December 2009 Bachelor of Applied Human Sciences with a focus in Restaurant and Resort Management and a Minor in Business. CMAA (Club Managers Association of America) member: Mile High Chapter

* Certified IHOP Manager and FOH BOH Trainer

Extracurricular Activities:

*2008-2009- WDIA Lacrosse All American

*2008-2009- CSU Women's Lacrosse Captain

*2008-2009- Sportswomen of Colorado:Team of the Year- CSU Women's Lacrosse

*2007-2008- WDIA National Champions- CSU Women's Lacrosse References:

* Blake Davenport, Boulder Country Club, Clubhouse Manager Director of Food & Beverage. Cell: 720-***-****

* Steven Langell, Boulder Country Club, Dining Room Manager. Cell: 720-***-****

* Denise Armstrong, District Manager, IHOP #1820, #1834, #2071. 1502 Oakridge Dr. Fort Collins, Co. 80525 Cell:

970-***-****

* Raul Muniz, Owner, Ihop #1814, Ihop # 1808. Cell: 303-***-****

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