Shilpa Rimal

**** ***** **** ***

Mint Hill, North Carolina 28227

Contact: 847-***-**** adlg5j@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Case Manager (PRN) September 2019- Present

Novant Health Presbyterian

Currently working as a case manager at Novant Health with aim of discharging patient safely. Assisting with home health referrals, DME equipments, discharging patients to rehab/ skilled nursing facilities, providing patients with various community resources, assisting uninsured pa- tients, assisting every patients to our best with a safe discharge plan etc. Good amount of experi- ence in various units like ICU, Med- Surg, Pulmonary (including Tracheostomy patients), car- diac etc.

Case Manager/Discharge Planner Weekender May 2019- September 2019 Carolinas Healthcare System (Atrium Health) Pineville Worked as a part -time employee as a role of Care Manager with the goal to empower individu- als and their families to easily access resources and adopt a health lifestyles in the most appro- priate care settings.

● Assessed needs, plans, coordinates and evaluate services of patient to increase their abili- ty to utilize the available resources to obtain healthy lifestyles.

● Interacted with patients/ families, professionals, and the community to achieve continuity of care, coordination of services and to document plans of care across multiple care set- tings.

● Completed FL2 forms as needed

● Good amount of Experience in doing Home health referrals, SNF referrals, IV antibiotics referrals, Home Infusions referrals, O2 request, Wound VAC request, DME request etc.

● Numerous experiences in putting orders for PT/ OT/ Exercise oximetry

● Maintained active communication with the multidisciplinary care team including providers, pharmacists, therapists, social workers, behavioral health specialists, and nurs- es to achieve timely, appropriate patient management and work collaboratively with the team

● Participated in conducting Assessments to identify patients needs

● Focused on the activities of the healthcare team on the achievement of optimal outcomes, resource utilization, clinical expertise, and improvement strategies.

● Developed and maintained accurate case records of each referred customer/patient. Doc- uments fully and accurately; knowledgeable of and utilizes accurate computer databases and documentation systems.

● Implemented knowledge of various reimbursement criteria and documentation necessary for reimbursement; including Medicaid, Medicare, and Managed Care.

● Demonstrated leadership in the professional practice of nursing. Charge Nurse March 2019- September 2019

The Pines at Davidson, Davidson

Worked as a part-time employee with a role of Charge Nurse and promoting a safe and healthy environment for patients and for the team. Assisted the Director of Nursing with daily operations to include but not limited to coordination of patient care, performance appraisal, employee rounding, performance improvement activities

• Attended rounds to ensure patient safety and staff safety

• Attended rounds with the Medical doctor

• Reported any changes in residents behaviors/ symptoms to the Medical Doctor

• Attended shift change reports and update on resident status for any further interventions

• Attended care conferences with family members

• Put in Verbal order from MD into the MAR sheet

• Helped residents with meals feeding

• Attended emergency call from resident for immediate care/ concern

• Made sure that staff does their rounds every hour and as per needed. Resident Care Director/Nurse Consultant February 2018- July 2018 Carillon Assisted Living, Huntersville

Worked as a part-time employee with a role of Nurse Consultant promoting a safe and healthy environment for residents, staff with enclosed memory care unit with occupancy of total 90 beds

• 48 hour medication verification

• 24 hours resident report every morning

• Completed Care plans every 90 days for each resident and as needed

• Residents Assessment once a year and as needed

• Upto- dated Fl2 Form every 90 days and as needed Clinical Supervisor (Myers Park Pediatrics Charlotte, NC) January 2017- October 2017 Carolinas Healthcare System

Worked as a full-time employee with a role of Supervisor and promoting a safe and healthy envi- ronment for patients and for the team. Assisting the manager with daily operations to include but not limited to coordination of patient care, program development, performance appraisal, em- ployee rounding, performance improvement activities

• Performed nursing care, assisted with treatment, therapies, procedures as needed

• Assisted with appropriate utilization of resources to meet patient care needs

• Rounded on patients, teammates and physicians at prescribed frequencies to gain insight into patient care

• Actively involved in Medical review, Chart review process

• Responded to immediate needs and concerns of patients and the shifts

• Encouraged teammates to be a role model in providing a quality care and to maintain a healthy work environment, promote innovation in care delivery

• Assisted with interview, selection and supervision of nursing personnel in the department

• Conducted staff meetings/ huddles to exchange information/ promote dialogue with teammates

• Support the manager to enhance the quality and effectiveness of nursing practice, nursing ser- vice administration and delivery care in department

• Assisted in identifying needs to provide direction for continuity of care

• Assisted in evaluating progress toward achievement of expected outcomes

• Continuous assessment of volume/acuity needs, utilizing resources available to assist in provi- sion of appropriate staffing resources

• Involved in doing schedule for nursing team

• Delegates elements of care to appropriate healthcare workers in accordance with legal princi- ples and parameters

• Coaches and council teammates and assist in preparing and delivering performance appraisals

• Actively involved in monthly, quarterly and yearly audits Administrative Supervisor (RN, MSN, House Supervisor) March 2016- October 2016 Carolinas Healthcare System Behavioral Health Davidson, NC Worked as a part time employee with a role of Supervisor and Promoting a safe environment and performs all related job responsibilities in a safe manner. Maintains clinical and professional competency in the supervision of patient care.

• Supervised and coordinated hospital activities with emphasis upon communications, patient throughput, patient experience, rounding for quality, safety and operational efficiency, per- formance improvement activities, service recovery

• Compliance with regulatory requirements interacting with nursing and hospital teammates in daily operations.

• Responded to immediate needs or as requested by the Administrator-On-Call to investigate or respond to requests for information, follow-up or assistance with complaint investiga- tions or emergency events.

• Monitored staffing for the current and upcoming shifts through continuous assessment of volume/acuity needs

• Provided advice and assistance to nurses in administering new or unusual treatments or medications, interprets policies and procedures for teammates, patients/families, and visi- tors, and responds and assists with emergencies

• Supervised the performance of nursing personnel, identifies problems, initiates corrective action, and communicates/provides documentation of actions/investigative findings to the appropriate department manager, Nurse Leader and/or the Administrator-On Call

• Rounded on all units to assess overall efficiency and productivity and gain insight into pa- tient care, teammate, and physician satisfaction and appropriateness of patient care.

• Guided the staff in understanding and compliance with state and federal laws concerning healthcare services and practice, compliance with the Nursing Practice Act, and company policies and procedures

• Assisted with coordination of communication at regular intervals throughout the shifts via huddles, rounds, or other types of meetings to exchange information and promote dialogue

• Assisted with appropriate utilization of resources (human and fiscal) to meet patient care needs

• Actively involved in interview and hiring process Psychiatric Technician July 2015- February 2016

Carolinas Healthcare System Behavioral Health Davidson, NC Worked as a full-time employee assisting clients with various behavioral health issues such as Depression, BPAD, Schizophrenia, Psychosis, Drug Abuse

• Observed, reported, and documented signs and symptoms or changes in patient behavior to charge nurse

• Participated in admission and discharge procedures

• Interacted with patients therapeutically

• Assisted, initiated and participated in social and recreational activities, group therapies, pa- tient teaching groups and other group activities

• Motivated patients to use various coping skills to deal with their behavioral health issues

• Made rounds on assigned patients

• Used CPI technique appropriately

• Responded to patient with empathy, maintained their dignity and confidentiality

• Measured vital signs as per order

Resident Care Associate May 2014 – September 2015

Brookdale Senior living (Memory Care) Concord, NC

Worked as a full-time employee assisting clients with conditions such as Dementia, Alzheimer’s, Parkinsonism in a memory care facility

• Provided direct care to residents, while prompting their highest levels of functioning, as di- rected by management

• Assisted residents with activities of daily living, including bathing, medication, dressing, grooming, toileting etc.

• Measured vital signs on a periodic basis

• Transferred and getting residents to and from activities and meals according to their indi- vidual serving plan

• Assisted in maintaining a home life environment by providing emotional and social support, and encouraging independence

• Assisted and encouraged residents for a recreational group activities including music, art and socializing

Student practice July 2011 – September 2013

The Oxford College of Nursing, Bangalore, India

Actively participated in an area of psychiatric hospital settings for clients affected with dis- ease and conditions such as Dementia, Delirium, Alzheimer’s, Parkinsonism, Autism, Schizophrenia, Alcohol dependence and Cannabis Dependence

• Completed Master of Science in Psychiatric nursing with a real-hands on experience work- ing with clients with health issues such as Alzheimer’s and Parkinson’s Disease

• Participated in a hospital setting as part of educational curriculum providing care to Chil- dren with Autistic Disorder, Attention Deficit Hyperactive Disorder (ADHD), Schizophre- nia, Severe Depression, Dissociative Identity Disorder, Bipolar Affective Disorder (BPAD), Mania and Mentally Challenged Children

• Actively participated in various community activities including awareness for diseases such as Dementia, Delirium, Post Traumatic Stress Disorder, HIV prevention, Stress Manage- ment, Time Management, Domestic Violence

Nursing Instructor March 2011 – May 2011

Asian College for Advanced Studies, Kathmandu, Nepal Worked as a nursing instructor with ability to prepare goals and teach a diverse adult’s stu- dent body engaged in Pediatric Nursing. Ensure classroom and school atmosphere for maximum learning. Design lesson plans and provide innovation lecture technique and strategies

• Engaged in teaching Bachelor of Nursing students and participated in curriculum design and implementation

• Administered weekly exams and assess the student comprehension level

• Conducted evaluations and check off on student performance

• Provided the students with the appropriate hands on hospital and laboratory training

• Maintained daily record of student attendance and weekly grades in accordance with Nurs- ing school policy.

Nursing Instructor Feb 2010 -Feb 2011

National Medical College, Birgunj, Nepal

Worked as a Nursing Instructor for pediatric, psychiatric, sociology and Behavioral health for a nationally recognized medical college in Nepal. Duties & Responsibilities included instructing 70 undergraduate students. Provided clinical guidance to students in hospital settings as part of educational curriculum. Worked as a licensed registered nurse in Nepal

• Worked as nursing instructor supervising undergraduate students from different faculties including but not limited to pediatric, psychiatric, sociology & behavioral health.

• Worked on a hospital setting for medical college practicing as a licensed registered nurse with skilled hands on experience in different units like Medical- Surgical, Pediatric, Psychiatric etc.

• Designed lesson plans and provide innovation lecture techniques and strategies Education

• Enrolled in MSN- DNP track for Psychiatric Mental Health Nurse Practitioner (PMHNP) pro- gram with University of South Alabama. Anticipating Post- masters graduation in December 2021. Anticipating doctorate graduation in May 2023.

• MSN ( Psychiatric Nursing) 2011-2013

• BSN (2005-2009)

• NCLEX- RN

Languages

Fluent in writing and speaking

• English

• Nepali

• Hindi

Achievement

• District topper in 3rd year of Bachelor of Science in Nursing program

• Best student award (1st- 4th year)

Skills

Training and Certifications

• Registered Nurse license of NC (Active)

• North Carolina Nurse Aide I NNAAP Certified

• CPR and AED

• First aid

• Medical Abortion Training

• Dance Therapy Training

Participation

• Alzheimer’s awareness program, Bangalore, India

• Idea Generation and Action Group on Mental Health Promotion, India

• National Conference of Infusion Nurses Society, Bangalore, India

• Conducted health education (personal hygiene, contraceptive measures, diet and nutrition) for rural community people

• Participated in Community Service for Immunization Program like Polio

• Attended workshop and conferences on topics like domestic violence, Down’s syndrome, Stress Management

Research

• Completed, presented and successfully defended Master’s Degree Thesis titled “Effec- tiveness of Dance Therapy in Improving Concentration Among School Going Children” Computer Skills

• Microsoft Words

• Microsoft Office Excel and PowerPoint

• Epic

• Cerner

REFERENCES

Available upon request

Contact this candidate