Dawn A. Schmidt

860-***-**** ● Taftville, CT ● adlg48@r.postjobfree.com

EXPERIENCE

Supply Chain Leader January 2021 - Present

Frito-Lay Killingly, CT

Manage and develop ergonomic review process, service reviews, workplace organization methods (5S), and track trends in overtime and retention. Facilitate communication from upper management to front line team members. Responsible for over 100 direct reports.

Key Accomplishments:

●Increased competition of mandatory forms by creating a more accessible completion method

●Led site to win #1 in the nation for invoice accuracy

Information Technology Systems Intern August 2019 - January 2021

UConn Foundation Storrs, CT

Replied to all help desk tickets within 3 hours of submission and resolved 95% of issues within 24 hours. Troubleshooted computer issues on Mac OS, iOS and Windows 10. Maintained up to date knowledge of company information security policies and enforced these policies.

Key Accomplishments:

Assisted with launching OneDrive and Microsoft Teams and worked closely with to ensure their full understanding of these programs and their functionality

Assistant Student Manager September 2017 - August 2020

UConn Dining Services Storrs, CT

Monitored the floor to ensure all stations were occupied and running efficiently; provided coaching as necessary. Enforced safety and sanitation standards on all shifts to reduce incidents and eliminate cross contamination. Wrote and distributed steps of discipline. Collaborated with a team of 5 other managers to generate solutions to language barriers, disciplinary issues, and create performance and attendance incentives.

Key Accomplishments:

●Analyzed the relationship between patron count and menu items to optimize work plans and ensure efficient staff utilization

●Developed orientation training to new employees that included OSHA safety regulations, ServSafe sanitation standards, and work expectations; presented to groups of 5-20 students

Summer Intern July 2015 - August 2019

Our Piece of the Pie Hartford, CT

A seasonal internship in which I coordinated with 15 supervisors to track each youth’s worksite, hours, discipline status, and employment status during the Summer Youth Employment Program. Administered Payroll for 500-600 youth across 7 different programs and over 50 worksites.

Key Accomplishments:

●Developed software to automatically calculate turnover attrition each month to eliminate the manual calculating procedure used prior

●Developed a new payroll procedure that increased accuracy by 90% and is still used today

EDUCATION

University of Connecticut Bachelor of Science in Management Information Systems December 2020

●GPA: 3.4/4.0

SKILLS

Microsoft Office, SQL, AWS, Python, C#, JMP, SAS, Tableau Windows 10 iOS

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