PROFILE

My passion in life has always been to be the best that I can be. In doing so I have been able to move up in the food service & retail industry due to my consistency in honest, hard work and my ability to always do so with a smile and a kind heart. Customer Service through food service and retail has been my passion for about 10 years now and I have been able to move up from starting as Holiday help to Bartender and Supervisor. I will continue to always provide only my hardest and most honest work and keep to company policies as well as maintain an upbeat and friendly attitude. EXPERIENCE

•MARIE CALLENDER'S — 11/2009 - 11/2012

Server - Hired on as Holiday help, prepped multiple holiday feasts. Promoted to host because of friendly disposition, trained as Cashier also. Promoted into Lead Closing Cashier as well as Certified Trainer for new hires. Maintained workstation to health code standards. Promoted to Server. Turned in resignation due to a better opportunity.

•BARRELHOUSE 101 — 11/2012 - 05/2016

Bartender - Hired on as Busser, maintained busser duties at 6 days a week until promoted to Server. Cicerone Beer Server Certified, great knowledge of craft beer and strong suggestibility. Maintained a strong Regular basis due to high amount of compliments to management and on yelp under Ricky. Promoted to Bartender position due to interest in position as well as exemplary work with regular customers. Left for a recruited Bartending opportunity at Yardhouse.

•FOSSIL — 06/2014 - 05/2015

Keyholder - Recruited from Barrelhouse by Store Manager through memorable repeated guest experience. Cash Handling, Opening/Closing Duties, Manager meetings and monitoring of sales and employee productivity are some responsibilities that were met. Left due to being a second job & advancement opportunity in other job.

•YARDHOUSE — 05/2016 - 02/2017

Bartender - Recruited from Barrelhouse 101 as Bartender, nominated for Traveling Trainer position within 6 months of hiring. Maintained strong regular basis and compliments from guests to management. Duties included maintaining 60 person bar, cash handling, fast pace & high volume weekends. Worked directly with management over bar details and alcohol consumption.

•VENTURA TOWNEHOUSE — 03/2017 - 01/2019

RICARDO ACOSTA

Concierge/ Memory Care Concierge - Front Desk duties included providing help to elderly residents as well as office duties such as copying, filing and creating spreadsheets or updating files. Worked with Dementia care residents and provided assistance in communication with resident needs as well as handling emergency situations.

• PRANA — 08/2018 - 06/2019

Keyholder - Began as Sales Associate PT, until promoted to FT Keyholder due to merit as well as position opening. Duties included opening/closing store, cash handling & deposits, being Manager on duty in absence of Store Manager and Assistant.

•HomeGoods — 07/2019 - Present

Merchandise Coordinator - promoted within first week to Coordinator due to performance in mass hire and group training. In charge of merchandising, visual standards as well as direction with associates in keeping 1/4 of the store up to standards while assisting in other areas when needed. EDUCATION

•FOOTHILL TECHNOLOGY HS — High School Diploma - 2009

•VENTURA COLLEGE — Psychology AS - 2012

SKILLS

• Microsoft Office Proficient • Bi-Lingual (Spanish) • Cicerone Beer Server Certified • ServSafe Food Server Certified • Fast Pace Adapted

REFERENCES

Lumena Poli - Bar Manager/Coworker: 805-***-**** - adlg3y@r.postjobfree.com Ann Vargas - Assistant Store Manager: 805-***-**** - adlg3y@r.postjobfree.com Ashley Rodriguez - Assistant Store Manager Peer: 805-***-**** 1247 S M Street, Oxnard CA 93033 805-***-**** adlg3y@r.postjobfree.com