Patrick Gauthier

** ****** ***, *********, ** ***03 401-***-**** adlg2k@r.postjobfree.com

Education

BRYANT UNIVERSITY BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAY 2010

Professional Experience

MAXIM HEALTHCARE SERVICES

DIRECTOR OF BUSINESS OPERATIONS/STATE ADMINISTRATOR PLYMOUTH, MA AUGUST 2017 - PRESENT

·Hospital Liaison at Boston Children’s Hospital & Spaulding Rehab Hospital, partnering to reduce patient re-hospitalizations, ER Visits, Infections & Patient Incidents by 65%

·Responsible for 5 branch locations and their operational excellence towards Massachusetts regulations

·Operations and Clinical management of 24 team members in 3 different services lines

·Oversees the Sales/Business Development team to maintain current accounts and pursue 10 new Business Development Opportunities annually

·Manages annual budget of over $15M and has exceeded budget with over 12% YOY growth

·Experience with HCAHPS, JC Surveys and Maxim Experience Surveys

·Experience with Governmental Healthcare Policy and Government Affairs

·Created business process improvements to drive down OT from 8.7% to 1.5% in 3 years

·Collaborating with Billing Department to collect on 99% of claims submitted

·Accountable for monthly P&L and weekly Profit Summary

·Accountable for the operations for three distinct service lines (Home Healthcare, Contract Staffing, Population Health & Wellness)

·Drove daily staff development leading to 6 team member promotions to leadership roles

·Developed strategic recruitment and alternative delivery models to improve patient staffing by 25%

·Manages data pertaining to Quality Management and implements plans to improve outcomes

·Established a performance management process leading internal employee retention to 98% and external employee retention to 89%

·Experience with Physician resources, Travel Nursing, Home Healthcare for Chronically Ill Patients, Staffing Services, Allied Healthcare

OPERATIONS MANAGER TAUNTON, MA NOVEMBER 2012 – AUGUST 2017

·Manages the execution of daily Red Zone meetings and ensures all team members collaborate

·Responsible for creating/executing Plans of Correction, Root Cause Analysis and Quality Assurance

·Accountable to multiple federal, state, local programs, accrediting bodies and Maxim requirements

·Generated revenue growth from $3M to $8M in 3 years

·Created action plans to drive down OT costs from 6.4% to 2.1%

·Develops & prepares yearly budgets and analyzes office financial performance

·100% P&L (Profit & Loss) and Profit Summary Responsibility

·Indirectly manage 145 external field employees

·Oversee long range planning, annual budgeting process and monthly forecasting

·Partnership with clinicians to develop/coordinate strategic initiatives to improve quality patient care

·Experience with insurance ACO, PPO, HMO, MCO, Medicare & Medicaid

·Actively partners with Business Development Managers to track pursuit plan success

ACCOUNTS MANAGER NORTHFIELD, NJ FEBRUARY 2012 – NOVEMBER 2012

·Increased weekly revenue from $28,679 (February) to $57,312 (November) 99%

·Reduced the overtime worked by externals by 75% and external missed shifts by 80%

·Develop and maintain relationships with local facilities to ensure referral status stays high

·Oversees recruiting, employment, and retention of qualified personnel to maintain appropriate staffing levels; ensures personnel files are compliant

·Employs adequate number of internal personnel to carry out the functions of the office

·Establishes and maintains effective channels of communication within the office as well as with clients and field personnel

·Ensures field-personnel development, including orientation, in-service education, and continuing education

·Oversees screening, hiring, education, development of internal/external staff, office payroll, and billing

·Responsible with working with Headquarters team on collection process and managing Accounts Receivable

HEALTHCARE RECRUITER/SENIOR RECRUITER WORCESTER, MA JANUARY 2011 – FEBRUARY 2012

·Accomplished and exceeded targeted financial goal in 2012 ($300,000) and 2011 ($250,000)

·Awarded Maxim Healthcare’s Area Office of the Year in 2011 & 2012

·Managed over 1750 hours of weekly staffed shifts

·Established new tracking system for missed opportunities, banked hours & staffing attainment

·Exceeded weekly financial targets and point-in-time financial goals

·Awarded Maxim Healthcare’s Area Recruiter of the Quarter in 2011 Q3 & Q4

Awards & Recognition

·Financial Contest Winner- 2015, 2016, 2017, 2018, 2019, 2020

·Area Office of the Year- 2011, 2018

·Regional Office of the Year- 2011, 2018

·Area Leader of the Year- 2018, 2020

·Regional Leader of the Year- 2018

Skills & Abilities

·

·Accounting & Budgeting

·Business Plan Development

·Analytics and Data Review

·Profit & Loss Accountability

·Business Process Improvement

·Training & Development

·Financial Growth

·Business Intelligence

·Superior Interpersonal/Presentation Skills

·Performance Management

·Account Management

·Quality Data Management

·Operations Management

·Strategic Planning and Implementation

Activities and Associations

·Maxim Healthcare Area Advisory Board Member- 2014-Present

·Maxim Healthcare Governing Body Member- 2014- Present

·Maxim Healthcare Corporate Advisory Board Member-2021-Present

·Maxim Healthcare Area 1 Retention Committee Leader- 2018- Present

·ALS Association Member/Contributor- 2013-Present

·HMEA Board of Directors- 2017-2019

Contact this candidate