Sales Manager
Resume:
PROFILE SUMMARY
Territory Sales Manager - CUSTOMER SERVICE ADVOCATE Strategies - Training/Staff Development
Highly professional and talented Territory Sales Manager with a solid experience in sales, operations, merchandising and customer service. Analyzed and developed actionable insights on merchandising strategies and Operations strategies to execute operations in the most effective and efficient manner possible. Effective training and support to sales teams as well as setting sales goals for the organization. Possess strong leadership, sales, multi-tasking, communication and networking skills in detecting business opportunities and maximizing sales growth and performance in a specific geographic area.
●Leadership
●Team-building
●Strong analytical, problem solving and project management skills
●Collaboration
●Digital communication
●Independent problem solver
●Self-starter
●Work independently
●SAP HR ERP Kronos, Salesforce software for payroll, time/attendance, recruiting and personnel Management
●Account Management
●Staff development
●Troobleshoot
●Organization
●Marketing
●Interpersonal and communication skills
●Communication & time management skills
●Microsoft Word, Excel, PowerPoint and Outlook
Staff Mentoring Time Management Strategic Planni
PROFESSIONAL
EXPERIENCE
EABE.A.Berg Associates - 2020 - Present Territory Sales Manager
●Building and fostering a talented and high performing territory sales team through effective recruiting, hiring, networking and coaching as well as inspiring and motivating them to grow, retain customer base, and achieve common sales objective
●Provide ongoing guidance to Sales Representative in developing plans and strategies to achieve Sales goals.
●Managed sales goals and strategies with Multi-Line Distributors and Independent Distributors to attain all Company sales objectives.
●Conducted monthly sales meetings; guided employee development and training, emphasizing personal accountability and customer service techniques.
●Conducted all aspects: Program design, contract negotiation, marketing strategies, product delivery, customer service and inventory management.
●Managed and trained new field representatives in product demonstrations, sales, and customer service functions.
●Demonstrated understanding of the sales process, general business procedures including budget process, goal setting and expense controls for territory.
●Established partnerships with regional convenience store key account and local wholesale distributor accounts.
●Co-managed support operations involving conferences with key accounts, group meetings, and trouble shooting customer relationships.
●Identifie and troubleshoot customer issues and concerns using Company-approved methods and guidelines;
●Coached, trained, evaluated, set budgets for team members and developed key accounts.
●Build ongoing relationships that creat, provide and support business and revenue growth.
●Working closely with clients or other intermediaries to foster strong business relationships.
●Enhanced provided training materials as well as implemented self-developed training curriculum.
AMS Retail Solutions - 2015 – 2020 Territory Manager
●Managed, coached and motivated sales team to meet or exceed budgeted sales goals.
●Conducted all aspects: Program design, contract negotiation, marketing strategies, product delivery, customer service and inventory management.
●Accomplished maintaining strong customer contact and ensuring high levels of service by working with customer service and logistics.
●Used problem solving and technical skills and always provided the highest quality of customer service.
●Managed sales process over large multi-state territory.
●Developed and maintained relationships with existing customers through effective account
●Reporting Regional Sales Manager about all weekly sales activities and submitting expense reports in compliance with established expense policies and procedures
●Develop a repeatable sales model that ensures consistent success and revenue growth.
●Presented training materials and marketing initiatives to Lowe's and Home Depot store staff in territory.
●Developed and implemented training sessions and demo for sales associates.
Gabes - 2010 – 2015 General Manager
●Successfully led daily retail operations, incorporating superior multi-tasking and project management skills in a face-paced environment.
●Excellent leadership skills demonstrated through the management of staff, which included: payroll administration, staff.
●scheduling, sales reporting, inventory control, recruitment, training, and performance evaluations.
●Developed and administered annual budgets; analyzed variances and initiated corrective actions to balance budget, as well as analyzed operating and financial statements for profitability ratios.
●Key liaison for managing vendor relations and negotiations.
●Selected by upper management to train new store managers and merchandise managers across region, establishing company.
●Established appropriate pricing and sales promotion schedules by reviewing merchandise activities and studying sales trends; authorized clearance sales.
●Identified opportunities for sales growth by establishing rapport with potential and actual customers, increasing customer base by 80%.
●Secured merchandise and reduced loss by implementing security systems and measures.
●Address all employee performance problems promptly and directly in accordance with company personnel policies and procedures.
●Award winning Manager who takes pride in ensuring my branch exceeds all customer service and revenue targets.
Avenue - 2004 – 2010 General Manager
●Manages, recruits, on boards, trains, develops and provides succession planning for staff and management team in store.
●Follows up with management team to ensure proper training and staff assessment isgeing completed.
●Creates and acts on plans for future people development needs within the store.
●Maintains an overview of all Employee Relations responsibilities in store to ensure a positive work environment
●Maximizes sales through joint operational and commercial focus and takes action to obtain highest level of profitability for the store.
●Establishes and oversees plans, budgets and variable cost for store; works with comparable sales to last year, sales to budget and future trends to maximize profitability within District team.
●Provided leadership and motivation to store management team and associates in achieving sales and volume goals.
●Accomplished Human Resource objectives by recruiting, selecting, orienting, coaching, and disciplining subordinates.
●Directed and managed pricing operations, sales promotion and marketing programs in order to meet the specific market conditions and corporate goals and objectives in profitability.
●Developed and coached team to achieve goals, while modeling sales focused behaviors and skills development that utilizes the available tools.
●Delivered results against goals, build effective and motivated teams, foster teamwork, and demonstrate sound business judgment is required.
EDUCATION
Art Institute of Philadelphia, Pa, 1996 - 1998 Associate Degree – Business Management
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