Suraj Shah

Mobile – 216-***-****, Email – adlfrw@r.postjobfree.com,

Summary:

A Salesforce Certified Platform Developer 1, Platform App Builder with PMP experienced on Salesforce/Force.com technology.

Good understanding of Software Development Life Cycle (SDLC) and Agile with Expertise in requirement gathering, Analysis, Designing, Development and Testing.

Technical knowledge about Salesforce Lightning Components and Lightning connect.

Good experience on SOQL, SOSL, Custom settings, Schedule Apex, and Batch Apex.

Extensive Experience in Salesforce Integration with in house legacy systems using Web services API like Rest, Bulk and tools like Workbench.

Developed Lightning Components, Apex classes, Controller classes, Apex Triggers and Visualforce Pages on Force.com platform to customize application according to the functional needs.

In-depth understanding of SFDC CRM business processes.

Strong knowledge of Sales, Marketing, Service and Support Automation.

Having a good knowledge on Web to leads, Email to case, Web to case, Assignment Rules, Customer and Community, and AppExchange.

Ability in Creating Profiles, Roles, Users, Tasks and Actions, Dashboards, Reports, and Validation Rules.

Experience in Data Migration, Synchronization, Data-Modeling, Data Extraction, Transformation, Data Loading, Scheduling, Monitoring, and Reporting using ETL tools like Apex Data Loader.

Experience working with Deployment Tools like Force.com IDE, VS Code, Change Sets, and Salesforce.com Sandbox environments.

Have knowledge in implementing various advanced fields like Pick lists, Custom Formula Fields, Many to Many Relationships, Lookups, Master-Details, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates & Email generation according to application requirements.

Certifications:

Salesforce Certified Platform Developer 1

Salesforce Certified Platform App Builder

Certified PMP – Project Management Professional

TrailHead Profile(71 Badges): https://trailblazer.me/id/sshah124

Professional Experience:

Roto-Rooter Jun 2020 – Present

Salesforce Developer

Responsibilities:

Gathering business requirements, designing appropriate solutions, implementing solutions in Force.com platform, enhancing Sales processes in highly dynamic agile environment.

Integrated the Hybris Web Store (eCommerce) to Salesforce using REST API, YAML, Apex Classes, Before and AfterTriggers, JSON WebServices, Lightning Process Builder, Flow and Workbench.

Created opportunities when end user add any product to the cart and populated information on Different fields on different objects according to business requirements.

Populated different fields on Account, Contact, Opportunity, Products, Assets, SubmitOrder and OrderFile using Process Builder, Flow, Apex Triggers and Apex classes.

Working on multi-tiered approval processes that include serial and parallel approval steps.

Populated error messages using Validation Rules.

Developing Lightning components, Global actions, process Builders and object specific actions according to business needs.

Used rollup summary, Lookup, Checkbox, Formula, Master Detail relationship, Picklist and etc.

Created custom objects and used as Junction Object to automate the process and populate different fields on different object.

Implemented Approval Processes to ensure proper authorization in the high-stakes environment of capital management.

Created Test Classes to achieve more than 90% Code coverage.

Used workflow rules to create a task and send out the Emails.

Worked with Apex to access sObjects and Field describe information, execute dynamic SOQL and SOSL.

Technologies: Saleforce.com platform, Data Loader, AutoRabit, Apex Classes, Triggers, ChangeSet, Test Classes, Scrum – Agile Methodology, SDLC, Refinement, JIRA, SLACK, Lightning, REST API, WorkBench

Techtonic Jan 2019 - Jun 2020

Salesforce Developer

Responsibilities:

Worked in Sales Cloud and Service cloud projects.

Developed a comprehensive CRM strategy, defining Salesforce as the standard tool in both Sales Cloud and Service Cloud.

Worked on case management automation project.

Worked on Marketo to automate and measure demand generation campaigns that generate more high-quality sales leads.

Implemented Web-to-Lead and custom logic for lead conversion.

Implemented Single Sign-On (SSO) in multiple Salesforce instances.

Used Salesforce.com platform, Force.com IDE for development for Visualforce Pages, Apex classes, Triggers and creating Objects.

Written Apex Classes, Controller, Extension Controllers and Apex Triggers in the application for various Business/functional requirements.

Use various Visual force components like Action Function, Page Block, Input Field, Action Support, Data Table, Data list, Command Link, Command Button etc.

Developed Workflow rules, Field, Email updates to implement the business logic for Standard and Custom Objects as per the business needs.

Prepared data mapping document and Used Dataloader to bulk load data into Salesforce.com.

Configured/Created Profiles, Roles, and Permission Sets for the organization and setting up Field-level, Object-level security rules for the application.

Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects & Custom Objects.

Developed Reports and Dashboards, validation rules, formula fields for the application.

Technologies: Saleforce.com Platform, Data Loader, Workbench, Excel

Sargam Musical Jun 2016– Dec 2018

Salesforce Developer/Administrator

Responsibilities:

Automated Sharing rules whenever there is a new change in Sales teams instead of using an Apex trigger.

Developed various Custom Objects, Tabs, Entity-Relationship Data model, Validation rules, Components and Visual force Pages.

Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.

Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

Created profiles and implemented Object and field level security to hide critical information on the profile users.

Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.

Created various Reports (summary reports, matrix reports, pie charts, dashboards) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.

Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

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