Objective :

To give the best of my skills and abilities to the organization. I'm willing to accept a challenging position in a competitive environment and strongly motivated to work with the dedicated people.

Work History :

1. Concentrix As a Customer Care Representative

November;18 To April'19

Job Responsibilities:-

A Professional approach in answering calls and provide information about products and services, taking input of issues and their redressal there of. Maintaining records of transactions and interactions. Skills I have Learn:-

Customer Service

Product Knowledge

2. Tech Mahindra Pvt. Ltd. As a Customer Care Executive August'19 To February'20

Job Responsibilities:-

Escalate unresolved queries to respective departments for accurate redressal. Keep records of customer interactions and transactions recording details of inquiries, complaints and comments as well as action taken.

Skills I have Learn:-

Customer Service

Product Knowledge

Quality Focus

Listening Skills

Telephonic Skills

Resolving Conflicts

Skills &Abilities :

Management

Supervision

Creative in facing challenging

Committed and Smart work + Hard work

Education :

Dharam Desai Institute of Technolodgy

Under the Degree of BCA in 2017

New English School

Under Commerce Streem in 2014

PERSONAL DETAILS :

Date of Birth : 30th May. 1997

Marital Status : Single

Nationality : Indian

Hobbies : Playing Cricket, Going Outing, Listening Musin Native Place : Nadiad

Gujarat Language : English, Hindi and Gujarati

DECLARATION :

I hereby declare that the information furnished above is true to the best of my knowledge

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