Puja Sharma

Al Qusais, Dubai UAE

+971-*********

adlfdm@r.postjobfree.com

SKILLS

Customer service skills

Can handle multiple tasks in

high pressure environments

and under tight deadlines.

Result-oriented professional

with excellent communication

& interpersonal skills.

Ability to quickly understand

the competitive situation and

needs, and then define and

execute strategies that

increase growth and enhance

profitability.

Quick learner with high levels

of adaptability and ability to

take initiative and

determined to be a part of a

growth-oriented organization

EXPERIENCE

Technomak Energy International FZC August 2020 – Present Oil & Gas Engineering Company

Executive Assistant to Co-Founders/Directors

Assist the Directors with daily administrative duties and complete a broad variety of administrative tasks that include managing an active calendar of appointments; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries and agendas and compiling documents for meetings. Managing confidential documents, Office supplies, stationaries. Managing Directors and their family documents. Managing Directors Villa maintenances. Managing Directors, personal staff documents, entry, exit formalities (House help, Drivers) Communicating with the general staff on Director’s behalf and coordinate logistics with high-level meetings both internally and externally.

Nadia Group / GWB International DMCC July 2018 – May 2020 Training, Recruitment, IT, Engineering Company

Executive Assistant to C.E.O / Group HR

Support the CEO in his external commitments, including service on external boards, committees and other groups. Daily administrative duties and complete a broad variety of administrative tasks that include managing an active calendar of appointments; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries and agendas and compiling documents for meetings. Managing confidential documents, Office supplies, stationaries. Managing Directors and their family documents. Managing Directors, personal staff documents, entry, exit formalities (House help, Drivers) Communicating with the general staff on Director’s behalf and coordinate logistics with high-level meetings both internally and externally. Manage cover for the Central Office during holiday periods ensuring appropriate cover at all times. Line Manage administration and support team in the Central Office – Receptionists, Office Assistant, Central Office drivers. Responsible for Induction of new Central Office employees; ensuring IT access and equipment is ready, arranging car park passes for Senior staff and inducting new staff. Carry out performance appraisals of direct reports and arrange/ or make recommendations for professional development if required Managing the Central Office health, safety and security: Ensuring first aiders training is valid and up to date, Fire wardens in place, Responsible for Fire drill in the office, Office Keys o Allocation of car park spaces for senior management, Manage the office environment and overseeing general maintenance of the office; with the support of the Office Assistant and Receptionist. Manage applicable Central Office Budget lines, including office expenses, supplies, stationery, and entertainment. Responsible for management of Central Office petty cash with the support of the Receptionist, Ensuring office lease agreements are in place and renewed, and payment raised in a timely manner with the accounts department.

AWARDS

Emergency First aider. Basic

food hygiene.

Fire safety.

Nominated as quarterly best

employee of the club.

Twice got employee of the

month.

Appreciation letters for

working beyond expectation.

Employee of the year.

LANGUAGES

English, Hindi, Bengali,

Arabic (Basic)

PERSONAL DETAILS

DOB: 5th February 1990

Nationality: Indian.

Gender: Female.

Height: 5'6

Married

Driving License- Under Process

Group HR - Setup and manage the HR department by developing and implementing all HR Policies strategies and procedures. Taking care of all recruiting needs this includes developing and updating job descriptions requirements preparing job posts shortlisting interviewing and selecting candidates. Implement and conduct training programs for all new and current employees. Implement and develop policies regarding work conditions performance management disciplinary procedures and absence and vacation management.

Monitor the well-being of all employees, provide counseling and solve conflicts. Organize staff events such as annual functions, team building activities, birthdays etc. At all times encourage and promote a positive working environment. To counsel managers on candidate selection and exit interviews. Dubai Golf April 2014 – April 2018

Senior Hostess / Secretary

Maintaining guest relations. Answering calls, taking messages. Reporting to F&B Director, maintaining diaries and arranging appointments, preparing reports, filing, organizing and arranging meetings (producing agendas and taking minutes) managing databases. Prioritizing workloads, implementing new procedures and administrative systems, liaising with relevant organizations and clients coordinating mail-shots and similar publicity tasks. Logging or processing bills or expenses, acting as a receptionist and/or meeting and greeting clients. If more senior, recruiting, training and supervising junior staff. (Admin duties, handling the stationaries, minutes of meeting, responding mails, handling the meeting schedules, travel arrangements, documents control, helping in preparing presentations, supervising the monthly deadlines from the other managers according to the deadline.)

H.D.I. Public School Rajasthan July 2013 – December 2013 Teacher

Taking English classes from 1 to class 8. Admin work. Typing question papers. Amyaa Consultancy Kolkata March 2013– June 2013

Back Office

Call entries. Call managing. Taking interviews. Respond to mails. Manage documents. Line up interviews. Update database. Front Desk management. St. Stephen’s School Kolkata March 2011 - March 2013 Teacher

Front Desk management. Admin work. Typing question papers. Training new teachers. Taking classes, all subjects from class nursery to class 5. Vishnu Solution Kolkata May 2009 – February 2011

Sales

Making calls and selling products

EDUCATION

Pursuing M.B.A in HR from I.G.N.O.U (Distance Education) Bachelors of Arts & Admin from I.G.N.O.U (UAE)

BRITISH COUNCIL- Training, Interview skill development, Public Speaking, Group Discussion, Listening, Participation, Extempore.

I.S.C from St. Stephen’s School.

COMPUTER PROFICIENCY

Advance knowledge of the internet.

Knowledge of computers (MS Word, Excel, MS Office, PowerPoint) Easy & fast with computer typing.

DECLARATION

I hereby declare that the above-mentioned information is correct to the best of my knowledge and I bear the responsibility for the correctness of the above-mentioned.

(PUJA SHARMA)

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