Manager Operator
Resume:
DIANA BLANCA B. DIALOGO
*** **** ****, **** **** II, Luzville Subdivision, Bacoor City Cavite
E-mail Address : adlfbm@r.postjobfree.com
Contact Number : +639*********
SUMMARY:
An experienced Surveillance Operator for more than 3 years, highly organized and can multitask in a fast pace work environment. Resourceful,adaptable and a goal-oriented professional with good decision-making skills. Can produce innovative ideas and execute accordingly.
CORE COMPETENCIES:
Microsoft Word, Excel, PowerPoint on any Platforms, Customer Service, Detail-oriented, Goal-driven, Problem Solver, Analytical Thinker.
EDUCATIONAL BACKGROUND:
Tertiary:
Bachelor of Science in Pharmacy
Centro Escolar University – Manila
Mendiola, San Miguel, Manila
June 2013 – March 2016
Bachelor of Science in Nursing
Naga College Foundation
Liboton St. Naga City
2009 – 2010
WORK EXPERIENCE:
Casino Surveillance Operator
Resorts World Manila
NECC bldg., Newport Boulevard, Newport City., Pasay City
October 2017 – Present
Key Deliverables:
Monitored the casino and hotel activities to ensure compliance with gaming regulations as well as company policies and procedures.
Observed casino and hotel operations for irregular activities such as cheating or theft by employees or guests using audio and video equipment.
Reported all violations and suspicious behaviors to supervisors both verbally and with written documentation.
Wrote detailed reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
Maintained radio communications with all casino departments including security, maintenance, and floor supervisors.
Work on special projects and investigations as assigned by Surveillance Shift supervisor and Surveillance Manager.
Observed and reviewed incidents and provided secured data to the local police department.
Client Relations Specialist / Cashier
Megasportsworld
Casino Filipino Pavilion - United Nations Avenue corner Ma. Orosa St., Ermita, Manila
Main office : RCBC Plaza.,Ayala Avenue, Makati City
December 2016 – May 2017
Key Deliverables:
Front line position that interacts face to face or over telephone with clients to generate required mixed volume and amount of bets.
Computes and record totals of bet transactions.
Cashier Pharmacy
Lady of Assumption Pharmaceuticals
Canaman, Camarines Sur
May 2016 – Dec 2016
Key Deliverables:
Handle customer transactions and operate the cash register in a pharmacy.
Responsible for include greeting customers, handling their complaints, keeping the store well-stocked and clean, counting the money in the cash drawer, and processing items.
CHARACTER REFERENCES:
Christopher Babiera
Assistant Director for Surveillance
adlfbm@r.postjobfree.com
Mario Noel Saldana
Operations Manager for Surveillance
adlfbm@r.postjobfree.com
Mary Eleanore Uy
Surveillance Operator
I affirm that the above mentioned information is true and correct to the best of my knowledge and belief.
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