MOHAMMED IDRIS

#*** **** *** ********, ************ Town, Chickballapura District -562105

Karnataka India Contact No: +91-969******* / 984-***-**** E-Mail: adlfbi@r.postjobfree.com

To be an accomplished engineer in the field of Mechanical Engineering who is able to provide solutions to various engineering problems that arise.

Brigade Honda, Yelahanka, Bengaluru.

Service advisor June 2020-Present

Greeting the customer as they enter the service department to address all repair concern and service question.

Producing complete & accurate repair estimate that includes parts and labor.

Explained service options & additional offerings that might be beneficial.

Pre delivery tests are done for vehicle to avoid customer dissatisfaction.

Encouraged preventative maintenance services to keep cars running at peak performance.

Conducted weekly walk through with manager to discuss interior visual display about customer complaints.

Managed wide variety of customer service and resolve customer issue very quickly. Brigade Honda, Yelahanka, Bengaluru

Sales consultant. Nov 2019-June 2020

Managing a customer through the sales process.

Keeping accurate admin record of all sales.

Discussing care needs with potential customer.

Explained car finance options to customer.

Involved in advertising and promotional activities. Badve Engineering Ltd., Narasapura, Kolar, Karnataka. Jul 2015 – Jul 2017 Junior Engineer

Perform in process inspection first piece article and final audit inspection.

Maintained high quality and precision of molded components.

Leading QA team for Quality Problems & Improvements – (Appearance checks, Shade approval for both body paint & plastic parts, fitment accuracy maintaining through Parts CF confirmation).

Plastics molding surface defects confirmation, Thickness, hole piercing checks validation and thus escalating concerns feedback through common forum QIC meetings and raising feedback sheets and follow up.

Validate 4M change quality checks to meet to the standard condition raised by production, engineering and thus approve 4M changes.

Preparing layout inspection plan & Updating line quality documents like PQCS, Inspection standard, Check sheets.

Responsible for analysis of data & display of quality trends.

Support to shift engineers to solve the problems related to process.

Handling of customer complaints and initiating corrective action to resolve through 5W1H method and Kaizen.

Performing visual inspection and dimensional check of finished mold against client specifications and drawings. OBJECTIVE

WORK EXPERIENCE

Prestige Motors, Doddaballapura, Karnataka. Jun 2010 – Jun 2011 Technician and Supervisor

Tested various auto motive parts for their perfect functioning.

scrutinized engines, transmission and other parts using hand developed tools to inspect parts for wear.

repaired and replaced ineffective parts and spares.

conducted sessions with the customers in regard to the vehicle maintenance.

communicate clearly to the client about the diagnosed problems and the adjustment or repair work to restore it .

perform tune up procedure on cars brought in for regular checks.

Contribute in Achieving” ZERO” PPM and 100% delivery performance at Honda.

Reduced Rejections through Process improvement activities with 7 QC tools.

Recognition by plant head for “BEST KAIZEN” done in Assembly. AREA OF INTEREST:

Manufacturing technology.

Automobile engineering.

INDUSTRIAL VISIT:

Gabriel manufacture Hosur (2009).

Toyota manufacturing limited, Bidadi (2012).

WORKSHOP:

Robotics.

PLACE: college campus.

Period and time:21-24th Jan 2014

PROJECT UNDERTAKEN:

BE. LEVEL: “DESIGN & DEVELOPMENT OF AUTOMATIC CONTROL IRRIGATION VALVE”

It is an innovative valve which is designed for irrigation purpose. This valve works according to sequence by programming the timer, automatic ON & OFF. Its good replacement for manual valve with low costs and user friendly. DIPLOMA LEVEL: “MECHANICAL FOUR-WHEEL STEERING”

The four-wheel steering has got cornering capability, steering response, straight line stability, lane changing and low maneuverability. Even though it is advantageous over the conventional two-wheel steering system. Bachelor of Engineering - Mechanical Engineering, 2015 VTU UNIVERSITY, KARNATAKA. D.O.B: 15th April, 1990.

Languages Known: Hindi, English, Kannada and Telugu. Marital Status: Single

Passport: M9603177 (expiry 2025)

Nationality: Indian

ACHIEVEMENTS

EDUCATION

PERSONAL DETAILS

Contact this candidate