Kayla DeVenny
***** ***** ****** ****, ************, PA 17363
717-***-**** ************@*****.***
EDUCATION:
York College of Pennsylvania, York, PA May 2017
Bachelor of Science: Hospitality & Business Management GPA: 3.89
RELATED EXPERIENCE:
Special Events by Duffy’s, Downingtown, PA
Event Executive April 2017- January 2018
Managed general operations the day of the event—from loading in of the equipment until tear-down.
Supervised staff to confirm the consistent adherence to quality standards and expectations.
Served as a point of contact for the client during the event and throughout the entire planning process.
Facilitated communication/scheduling between any outside businesses being used (rentals, entertainment, venues, etc.) and the client.
Seven Sports Bar and Grille, New Freedom, PA
Expeditor June 2016- Present
Finalize the presentation, quality, and accuracy of customer’s plates before it leaves the kitchen.
Maintain composure and efficiency in a loud, fast-paced, and hot environment by being exceptionally organized and utilizing strong multi-tasking skills.
Act as the communicator between the front-of-the-house staff and the kitchen staff.
Bartender May 2015- Present
Interpersonal skills used to converse and build a rapport with customers.
Manage closing duties, including reconciling cash drawers and credit receipts, locking the doors and arming the alarm, and stocking beer/liquor/wine.
Capacity to recall cocktail recipes and customer orders from only memory.
Server May 2013- Present
Superior time-management skills developed to ensure outstanding, prompt, and consistent service.
Ability to anticipate and address guest’s needs in order to exceed their expectations.
Routinely practice upselling techniques to increase f0od and beverage sales.
VOLUNTEER WORK:
SMBC Summer Camps
Camp Counselor Summers of 2010-2016
Responsible for roughly forty campers between the ages of eight and eleven for five nights/six days.
Prepare lesson plans, games, and activities for each day.
Eureka Fire & Rescue Throughout 2017-2018
Community Volunteer
Various office and organizational tasks
Involved in the scheduling, planning, and operation of various events and fundraisers.
QUALIFICATIONS/CERTIFICATIONS:
RAMP certification
Experienced with software designed for event/catering management and floorplan creation.
Proficient in Microsoft programs including Word, Excel, Access, and PowerPoint.