Kayla DeVenny

***** ***** ****** ****, ************, PA 17363

717-***-**** adlf5i@r.postjobfree.com

EDUCATION:

York College of Pennsylvania, York, PA May 2017

Bachelor of Science: Hospitality Management GPA: 3.89

RELATED EXPERIENCE:

Special Events by Duffy’s, Downingtown, PA

Event Executive April 2017- January 2018

Managed general operations the day of the event—from loading in of the equipment until tear-down.

Supervised staff to confirm the consistent adherence to quality standards and expectations.

Served as a point of contact for the client during the event and throughout the entire planning process.

Facilitated communication/scheduling between any outside businesses being used (rentals, entertainment, venues, etc.) and the client.

Seven Sports Bar and Grille, New Freedom, PA

Expeditor June 2016- Present

Finalize the presentation, quality, and accuracy of customer’s plates before it leaves the kitchen.

Maintain composure and efficiency in a loud, fast-paced, and hot environment by being exceptionally organized and utilizing strong multi-tasking skills.

Act as the communicator between the front-of-the-house staff and the kitchen staff.

Bartender May 2015- Present

Interpersonal skills used to converse and build a rapport with customers.

Manage closing duties, including reconciling cash drawers and credit receipts, locking the doors and arming the alarm, and stocking beer/liquor/wine.

Capacity to recall cocktail recipes and customer orders from only memory.

Server May 2013- Present

Superior time-management skills developed to ensure outstanding, prompt, and consistent service.

Ability to anticipate and address guest’s needs in order to exceed their expectations.

Routinely practice upselling techniques to increase f0od and beverage sales.

VOLUNTEER WORK:

SMBC Summer Camps

Camp Counselor Summers of 2010-2016

Responsible for roughly forty campers between the ages of eight and eleven for five nights/six days.

Prepare lesson plans, games, and activities for each day.

Eureka Fire & Rescue Throughout 2017-2018

Community Volunteer

Various office and organizational tasks

Involved in the scheduling, planning, and operation of various events and fundraisers.

QUALIFICATIONS/CERTIFICATIONS:

RAMP certification

Experienced with software designed for event/catering management and floorplan creation.

Proficient in Microsoft programs including Word, Excel, Access, and PowerPoint.

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