*

DONA LEA PEZA

Tel: 009**-**-***-****

Email: adlf1v@r.postjobfree.com

Driving License: Valid UAE Driving License

Visa Status: Employment Visa

Date of Birth: 05th November 1985

Profile & Objective

Creative, self-motivated with positive attitude and consistent with my work performance. Currently working as Personal Assistant of CEO with a background of a Patient Administrator at Ain Al Khaleej Hospital, holding a valid UAE driving license and can speak Arabic as well. Seeking to join a company so that my skills and knowledge to benefited with, and further pursue my career.

Education

Hotel & Restaurant Management

JOJI ILAGAN Career Centre College of Business & Tourism Davao City, Philippines

Work Experience

Personal Assistant of CEO The Health Medical Services November 2018 till Present Acting as a first point of contact, dealing with the correspondence and phone calls. Managing and scheduling the daily Meetings/Appointments accordingly. Often controlling access to the CEO.

● Organization & Time

Management

● Written & Verbal Communication ● Accuracy & Attention

● Knowledge of Relevant

Software

● Tact & Discretion ● Administrative skill

● Communication Skill ● Computer & MS Office skill ● Multitasking Clinic Receptionist:

. Answering phone calls, registering patients, Schedule and booking of appointments, collecting patient co- payments and reconcile cash daily.

Sending pre-approvals for Dental, Chiropractic, and Physiotherapy Department. Rehabilitation Coder:

. Sending approvals, checking each patient’s details if correct with their insurance details,

. Contacting via email and phone calls all insurance office for any queries.

. Re- submit all rejected approvals with justifications.

. Making daily sales report and submit to the manager

Patient Administrator/Receptionist, Biller--Ain Al Khaleej Hospital-March 2016 till April 2018 Answering telephone calls, triage direct calls to appropriate individual or area. Enter patient information to system, schedule and booking of appointments. Verify insurance information follow up with referring physician if referral is required. Collecting patient co-payments and reconcile cash daily. 2

Store Supervisor Fruits & Passion (Canadian Company) Sept 2013 till Feb 2016 Manage retail staff including cashiers and meeting daily financial goal and company goals. Analyze stock variances and initiating corrective actions and solution. Providing regular performance reviews, training new staff members and scheduling shift. Check and update cost of products and formulate new pricing policies.

Retail Cashier Al Maha Plaza LLC August 2010 till August 2013 Scan items purchased and receive payments by cash, cheque and credit card. Count cash at the beginning and at the end of the shift to insure that cash flows are correct. Maintain a safe and clean working environment, complying with all the procedures, rules and regulations. Keep periodic balance sheets of amounts and numbers of transaction.

Professional Skills

● Excellent Interpersonal and Communication Skill

● Outstanding Customer Service and Organizational Skill

● Ability to Multi-task while Managing Time Effectively

● Presentable and Professional Attitude

● Initiative and Creative in Solving Problems

● Easy to Learn and Adapt with New Technology

● Proficient in using Microsoft Office Software

● Has Driving License Giving Flexibility in Doing Different Tasks Languages

● English Fluent

● Tagalog Native Language

● Arabic Fair (Speaking)

Certification

● Valid UAE Driving License License Emirates Driving School

● Customer Care Training Certificate Ain Al Khaleej Hospital

● Medical Coding Course School Certificate Newton Training Center Al Ain UAE References

Will be provided upon request

Applicant,

Dona Lea Peza

Contact this candidate