PROFESSIONAL SUMMARY

High-achieving Logistic professional with strong process understanding and business skills. Demonstrated ability to achieve stringent deadlines with an ability to learn and add value to the process.

SKILLS

Excellent problem solving & number Skills.

Excellent interpersonal and communication skills.

Learning attitude

Multi-Tasking

Process value-add.

Lean implementation

WORK HISTORY

Custom Coordinator

HYPERTEC I Montreal, QC 2015- 2017

Order processing in FedEx Manager, UPS and FedEx online.

Processing of the orders in SAP.

Managing rate quotations from various service providers.

Custom clearance in coordination with clearing agents.

Ocean shipment tracking from dispatch to delivery.

Preparing custom clearing documents - B13, commercial invoice, FCC, BOL.

Coordinate shipments from origin to destination for key accounts.

Provide quotations for import, export to all accounts, new customers.

Negotiate tariffs with airlines / origin offices to gain new business opportunities.

Update internal records for ETAs, flight details, delivery information, and purchase orders.

Update exception reports for all inbound shipments for key accounts.

Preparing quarterly end and annual reports for management review.

Invoices verification including approvals, airline terminal fees, delivery charges, etc.

Preparing the monthly and annual detailed reports for the clients.

Daily ETA updates in SAP.

Arranging the ground pickups, coordinating with the forwarders and preparing the BOL.

Internal coordination with buyer and the purchasing team for the Pick Ups and the deliveries.

Rate quotations for the Air pickups and negotiating with the forwarders.

Creating delivery and returns in SAP.

Logistic Coordinator

ELITE Group Inc. I Montreal, QC 2012

Inside sales support - entering orders, creating purchase orders, generating invoices and follow-up with clients for deliveries.

Generating sales schedules and month end reports.

Coordinating shipping of product and negotiating rates with couriers, brokerage firms, etc.

Confirming all the shipping documents and communicate with external carriers.

Process orders- prepared and shipped by subcontractors (external warehouse).

Analyze and monitor Customer Service requests;

Record reception of equipment purchase orders in the EDI system.

Coordinating with the suppliers in china

Responsible for all the shipment issues till delivery of the order.

Issuing orders in ACCPAC system.

Connecting between Accounts Coordinator and suppliers.

Issue purchase order to suppliers.

Confirming the sales confirmation & order follow up (shipping marks and other order instructions, inspection and shipment booking)

Import Export Manager

UNIKIDS I INDIA 2008-2010

Making reports on the individual products with all the company outlets and MBO’s.

Organising meetings with the Multi Brand Outlets buyers and finalising the products for the stores.

Market study of the import articles and company products.

Study of latest fashion and trends for the upcoming season.

Finalising the import articles with the company Director.

Pricing of the import articles.

Organising and maintaining company stock and dispatch files.

Prepares import/export documents in accordance with established procedures and guidelines.

Coordinate Ocean and Air freight for both Import / Export

Prepare the appropriate documentation for Air, LCL and FCL Exports.

Enter data in internal Logistics software.

Send pre-advices to the clients keeping them informed of their shipments.

Prepare file to submit to Customs department for clearance, once cleared guaranteeing the required fees and arranging delivery to customer’s door.

Customer Service representative. (Credit Assessment)

VODAFONE I CARDIFF, UK 2006-2007

Assessment of customers’ application as per company policy.

Analyzing each application to ensure and safeguard client’s & company interest.

Team player to ensure the required standard expected from every call is maintained.

Assisting team leader by Floor walking to assist other CSR’s on tricky calls as and when required by team leaders.

Occasionally assisting team leaders and coaches when required by helping and guiding the new CSR’s undergoing development in credit assessment.

EDUCATION

Import Export Management, LaSalle College, Montreal 2010

Masters of Business Administration, Cardiff 2007

Bachelor’s in Textile Engineering 2004

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